AddressWho We Are:
We pride ourselves on 30 years of innovation in flexible packaging. Our clients range from small businesses to global corporations in sectors from food to pharmaceuticals. What makes us unique is our commitment to quality, our diverse range of products, and most importantly, our team. Here, you're more than just an employee; you're a vital part of our continued success.
Your Role:
As our Client Services Coordinator you play a crucial role in sustaining and growing our business. You'll be the primary contact for our clients, a trusted advisor who understands their needs, and the one who provides solutions that make a difference. This role is ideal for someone who thrives in building relationships and enjoys the challenge of meeting and exceeding client expectations.
Responsibilities:
- Act as the main point of contact for clients, understanding and addressing their requirements.
- Provide exceptional after-sales support, ensuring customer retention and satisfaction.
- Communicate clearly and effectively, building strong relationships with each interaction.
- Accurately process orders, and confidently communicate product and pricing details.
- Collaborate with the team to develop tailored sales proposals.
- Promote our products and services, adding value to our existing customer relationships.
Requirements:
- Experience with CRM software, preferably Odoo.
- Understanding of sales principles and commitment to excellent customer service.
- Strong communication skills, both verbal and written.
- Ability to effectively present and negotiate.
- Professionalism and good organisational skills.
- Proactive approach to problem-solving and time management.
Why Join Us:
- Competitive salary
- Casual dress code
- Company pension, cycle to work scheme, employee discounts.
- Wellness programs to support your well-being.
- Monday to Friday schedule, respecting your work-life balance.
Preferred Background:
- GCSE or equivalent is preferred, but we value your skills and experience more.
- A year's experience in B2B sales would be advantageous.
No agencies or recruiters
Job Type: Full-time
Salary: £24,000.00-£28,000.00 per year
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Experience:
- B2B sales: 1 year (preferred)
Work Location: In person
