Clinical Account Manager - Pharmacist

Clinical Account Manager - Pharmacist
Field/home based, covering the North of England (other regions also considered)
About Us
FDB (First Databank) is the leading provider of drug knowledge that helps healthcare professionals make precise decisions. With thousands of customers worldwide and four decades of experience, FDB enables our developer partners to deliver actionable solutions that help improve patient safety, quality, and healthcare outcomes. Our values drive our work, and we have clear expectations, work better together, are constantly curious and put health at heart.
We are now looking for a Clinical Account Manager to join our team on a permanent, full-time basis.
The Benefits
- Competitive salary plus incentive scheme
- 25 working days’ holiday per annum plus statutory holidays
- Flexible option for employees to purchase up to five additional days’ holiday
- Annual company bonus scheme
- Health and Wellbeing Benefits
- Life assurance
- HealthShields flexible health cash-back scheme
- Enhanced Pension scheme
- Permanent health insurance
- And many more…!
This is a fantastic opportunity for a qualified pharmacist with experience of selling and/or delivering services into the NHS to join our expert organisation.
Taking the perfect chance to hone your skillset, you’ll be able to take your career in a new direction, working with a range of key clients and elevating your expertise.
We’ll provide all the support you need to transition into this new role where your expertise is coupled with our incredible technologies to make for an engaging and highly rewarding experience.
Ready to take your career to the next level? Read on and apply today to be part of our innovative team!
The Role
Contributing to our growth, you will create and implement account plans for existing customers who use our OptimiseRx and AnalyseRx technologies. You will focus on objectively measuring usage, customer satisfaction and benefits realisation, which will lead to customer retention and opportunities to upsell.
Providing specialist support to our Commercial Management team during the pre-sales process, you will on-board new OptimiseRx and AnalyseRx customers to ensure they are set up for success.
You will clearly communicate both the value proposition of our solutions and the benefits associated with maximising on-going usage, overseeing a seamless transition from the sales team into deployment and then live running.
Additionally, you will:
- Develop and nurture broad and deep relationships with key stakeholders
- Create and manage account plans which measure customers’ experience
- Become a key 'voice of the customer’
- Support customers in achieving timely contract renewals
- Effectively recognise and realise upsell and cross-sell opportunities
About You
To be considered as a Clinical Account Manager, you will need:
- To be a qualified Pharmacist, with current GPhC registration
- Significant relevant experience providing complex health IT-related solutions
- Demonstrable project and/or deployment management experience
- Experience selling and/or delivering services into the NHS
Please note, this role combines home working with work on customer sites within your region. You may be required to work outside of normal office hours with occasional overnight stays.
Other organisations may call this role a Clinical Services Account Manager, Regional Account Manager, Registered Pharmacist, Clinical Pharmacist, Lead Pharmacist, Pharmacist, Customer Account Manager, Client Account Manager, Sales Account Manager, or Healthcare Account Manager.
Please note: this specific vacancy is for the North of England but if you live elsewhere in the UK and would like to be considered for forthcoming vacancies please do also apply and we will come back to you with future opportunities to support our ongoing growth.
Webrecruit and First Databank UK Ltd are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re ready to take your next exciting step as a Clinical Account Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.