Address
Form of work
SalaryCloud Software Support Consultant
Salary: £40k - £65k + Excellent Benefits
Location: London (Remote)
The Client:
Our client is a reputable provider and developer of a Wealth Management Platform serving the financial services sector. They have a diverse clientele spanning the UK and Europe.
The Role:
As a Level 2/3 Support Specialist with expertise in Cloud Insurance Software, you will play a pivotal role in maintaining operational efficiency and ensuring client satisfaction with the advanced cloud-based insurance solution.
Duties:
- Troubleshoot complex issues related to cloud insurance software.
- Provide advanced technical support and act as a point of contact for complex customer queries.
- Identify root causes of application issues and collaborate with cross-functional teams to address technical challenges.
- Communicate technical information clearly to non-technical stakeholders.
- Create and maintain detailed troubleshooting documentation.
Requirements:
- Previously worked as a Cloud Software Support Consultant or in a similar role.
- Proven experience in supporting cloud-based solutions at Level 2/3.
- Basic AWS, basic SQL, Cloud Insurance Software knowledge.
- Bachelor’s degree in computer science, Information Technology, or related field.
- Excellent communication skills.
Apply now for this exceptional opportunity to contribute to a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
