CMDB Analyst

Configuration Management Database
(CMDB) Analyst Would you enjoy working in a large, varied IT estate
supporting a wide range of IT infrastructure and technologies? As a Configuration Management Database (CMDB) Analyst
at Sodexo, you'll support the management of physical and software IT assets to
guide our daily and long-term strategic management of our IT
environment. In this role, you will not only manage the CMDB, but also
ensure data integrity and ongoing development of the function as you look to
introduce new tools and technologies to increase efficiency and reliability.
This is a great time to embrace this challenge, as this work is key to
achieving our global strategic goals, and you will be pivotal in implementing
new ways of working that will benefit the entire Tech, Data and Digital
department. What you’ll do:
Provide
insight to varied stakeholders about our IT infrastructure and
technologies, including physical IT assets, software licenses and
warranties
Manage
daily requirements for the CMDBs and CMS - data input, changes &
updates, corrections and reports
Collaborate
with different core IT teams to manage assets and the relevant reporting
for these
Develop
and enhance reports and dashboards relating to the CMDB and CMS to support
audits, certifications and governance
 What you bring:
Proven
experience in IT asset management and understanding of configuration
management processes and data
Knowledge
and ideally certifications in ITIL IT service management
Strong
skills in Microsoft products, particularly Excel
The
ability to work with large data sets using different analytical methods
Great
communication skills, both written and verbal, to connect with a range of
stakeholders on various requirements
 What we offer: Salary + Bonus + Excellent Benefits
Package Working with Sodexo is more than a job; it’s a chance
to be part of something greater. You’ll belong in a company and team that
values you for you; you’ll act with purpose and have an impact through your
everyday actions; and you’ll be able to thrive in your own way. In addition, we
offer:
Flexible,
dynamic and inclusive work environment
Fantastic
Flexible Benefits
Access
to ongoing training and development programs
Countless
opportunities to grow within the company

Ready to be part of something greater? Apply today!