Coffee Shop Assistant

Job Advert

Compton Care provides free care and support for people living with incurable illnesses and their families.

We support families to navigate every aspect of life with an incurable condition, including:

• 
  the physical – helping patients deal with the physical changes brought about by their illness helping with symptom control and pain management.
• the practical – supporting families to manage practical aspects including as finances, housing, legal matters and making future care plans.
• the emotional & spiritual – providing a safe space for families to express their thoughts, feelings, and emotions throughout the duration of a person’s illness and after death.

Care is tailored to each person and focuses on providing families with the tools, encouragement and support they need to live a good quality life.

It costs over £12 million every year to provide services free of charge to families across Wolverhampton, the Black Country, South Staffordshire and East Shropshire. Compton receives approximately one third of this funding from the government with the rest sourced through various income generation activities including charity shops, fundraising events, a Compton lottery and various other appeals and campaigns.

We are currently looking for an experienced Coffee Shop Assistant, to work 17.5 hours per week in our Super store in Wolverhampton town centre. The successful candidate will be able to demonstrate high standards within customer service and aspire to be an ambassador for Compton Care in the local retail community.

Main duties

• Food orders and serving customers in a professional manner.
• Communicating food orders to chefs, paying attention to priorities (e.g., food allergies.)
• Handling cash and managing point of sale areas.
• Delivering food orders from the kitchen to customers’ tables efficiently and accurately, ensuring food is served in accordance with safety standards (e.g., correct temperature)
• Can work in a fast-paced environment and deliver a consistent high standard of service.
• Operation and cleaning down of equipment in sales areas as necessary and in accordance with departmental procedures

Essential qualifications and experience

• Hold a CIEH Level II (Basic) Food Hygiene Certificate and CIEH Level II Health and Safety qualification or be happy to undertake training to obtain them.
• Experience of working in a catering environment.
• Experience of following Health and safety regulations
• Ability to undertake COSHH, Health & Safety, Food Safety Awareness incorporating dietary awareness and Manual Handling training in compliance with legislation.