Collections Advisor ( Immediate start )

Our client, an international banking group, is well known for providing their services to the full breadth of the business sector. Their UK office is based in Richmond-Upon-Thames.

They are currently recruiting for a Collections Advisor on a temporary basis, this role will be on going as currently does not have an end date.

This role will be hybrid base and will be Monday - Friday 9-5pm

The primary focus of the UK Collections, Recoveries and Litigation team is to maximise the repayment of delinquent and non-performing accounts, in a way that delivers a positive customer experience for both our borrowers and Investors.

- Chase arrears and manage allocation of cash for all non-customer arrears
- Take control of building good internal and external relationships to ensure prompt payment of arrears from our broker and vendor partners
- Manage the billing of late payment interest where required
- Assist the team with a variety of collections and administrative duties
- Liaise with accounts department to ensure correct allocation of cash
- Assist the collections and reporting manager with the compilation of spreadsheets relating to the ECB requirements of the New Definition of Default.
- Work in accordance with the latest procedures and policies
- Ensure compliance with Consumer Credit Legislation and DPA
- Other ad hoc duties where required