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SalaryJOB TITLE – Commercial Graduate
DEPARTMENT – Sales and Revenue
RATE OF PAY - £11.60 an hour including excellent benefits!
CONTRACT TYPE – Full Time, 2 Year Fixed Term Contract
HOURS OF WORK – 37.5
OVERVIEW
Have you finally finished your degree and looking at what to do next to get the most out of your hard work? Do you want to gain real work experience working in an award winning Sales and Revenue department and be mentored by the best in the business? Then this is the perfect opportunity for you!
WHO ARE WE LOOKING FOR …
We are searching for outstanding Commercial Graduates to join our bustling Sales and Revenue team.
You will be a Graduate with a minimum of 2:1 Bachelor’s degree, ideally in a hospitality, events or business-related subject.
As a confident outgoing individual with fantastic interpersonal skills , you will have a strong desire to succeed in a customer-focused role.
You will thrive in a fast-paced and dynamic environment whilst retaining a sense of calm under pressure, have the natural ability to build rapport, a positive outlook, ability to handle complex information with accuracy and an exceptional eye for detail.
You will be a top multitasker with strong analytical and problem solving skills with a sense of fun and professionalism in equal measure.
Strong IT skills with working knowledge of MS Office products is a must for this role.
WHAT YOU’LL DO …
As a Commercial Graduate, you will play a vital role in the success of our award winning bustling Sales & Revenue team, generating revenue for the Celtic Collection across all properties within The Celtic Collection and across all products inc. rooms, golf, spa, leisure and activities and conference spaces.
This two year graduate rotational program will provide comprehensive exposure to the Sales and Revenue function within a world-renowned and industry-leading hospitality business.
It will comprise of three rotations across three departments – 2 x 9 months & 1 x 6 months – giving you the opportunity to experience how each separate business function comes together to support the success of the organisation.
The departments:
Reservations
Our Reservations team play a vital role in the success of our innovative and forward thinking business making bookings and generating revenue for The Celtic Collection across all aspects including rooms, golf, and spa. You will deal promptly, efficiently and pleasantly with incoming calls, gaining the maximum information from the caller in order to appropriately sell and identify opportunities to upsell, achieving the best possible rate and maximum yield.
Events
You will assist with handling incoming sales enquiries for all types of events and will work proactively to convert enquiries into confirmed bookings. You will professionally promote and sell all The Celtic Collection facilities at appointments, over the telephone or via email and will assist in conducting professional and effective show-rounds of all Celtic Collection facilities.
Revenue
You will assist the Revenue Manager in managing the yield and revenue for the Celtic Collection in order to achieve or exceed the budgets for all areas of the business. As part of the program, you will help to produce reports with relevant analysis and propose ideas to maximise revenue. Additionally, you will carry out all rate set up and set strategies in place within our booking systems and ensure all actions and results are recorded.
You will be part of a team making a difference by delivering professional guest experience in a friendly and engaging way. You will utilise exemplary sales techniques and guest service skills while having a fantastic eye for detail.
WHATS IN IT FOR YOU…
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts, health and wellbeing support and career development opportunities just to name a few we are sure you won’t be disappointed! Also, as part of your Learning Journey, you will have the opportunity to enroll onto a Celtic Pathways qualification!
This program will also provide professional development, mentoring and networking opportunities to grow your future leadership potential.
Opportunity for full-time positions as the program concludes.
WHO ARE WE …
The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways and business events. The resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses.
As well as the five-star Resort Hotel, the Collection also includes the historic Manor House, the stylish Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, and the essential convenience of Tŷ Hotel Magor. The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in Autumn 2021 in partnership with the Welsh Rugby Union, and a second Tŷ Hotel opened its doors at Milford Waterfront in the Spring of 2022 in partnership with the Port of Milford Haven.
In September 2019, The Celtic Collection launched the new International Convention Centre Wales (ICC Wales) in a joint venture partnership with Welsh Government.
RECRUITMENT INFO
In the event we receive a high number of applications, we reserve the right to close this campaign early
In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.
