Commercial Vehicles (Cv) Field Service Engineer

Our client who is a specialist for intelligent drive technology and systems as well as tailor-made services is looking for a Commercial Vehicles (CV) Field Service Engineer to cover north of the M25 area. With its innovative and smart products, the company offers high efficiency and reliability to customers from highly diverse industries such as oil and gas, energy, mining and mechanical engineering, ship technology, rail, and Commercial Vehicles.

Our client supports customers in these diverse sectors for the UK and Ireland markets. As well as developing new build solutions with OEMs, they offer full aftermarket support to their customers by way of spare parts supply as well as repair and overhaul services at their local workshop or at the customer location via their highly skilled workshop and Field Service workforce.

This role will be home based and customer site based with a requirement to live in or around the Luton area north of the M25, this would allow good support to the Oxford area and also Norwich amongst other locations.

DUTIES AND RESPONSIBILITIES:

• Field Service support for the company's Commercial Vehicles Division, electric drive and bus transmission systems
• Carry out diagnostics and repairs at customer sites, 3rd party sites
• Carry out major unit exchanges
• Support to OEMs as
• Support with new product introductions
• Support sales teams in CV department to increase awareness of product performance, share Field Service opportunities and drive growth
• Provide technical support and advice to sales colleagues where appropriate
• Develop and maintain good working relationships with customers and their representatives
• Liaise with Health & Safety and Field Service Managers on any issues arising from the day-to-day tasks
• Work with customers to minimise downtime of assets
• Adhere to all H&S and Environmental guidelines
• Always work safely and professionally, in accordance with the relevant documentation
• Carry out work at the company's workshop facilities as required
• Complete all paperwork once assignment is finished and submit as soon as practical
• Complete engineering reports in a timely manner
• Manage expenses responsibly
• Monitor and control stock levels within individual's depot
• Maintain company vehicle in accordance with company policy
• Carry out stock takes in line with annual plan
• Share product knowledge with colleagues where possible
• Use reporting procedures to feedback quality related issues noted during the work assignment
• Ensure all assigned training within PEP and iHasco are kept up to date
• Undertake product specific training when requested
• Always represent the company in a positive and professional manner

SKILLS AND QUALIFICATIONS:

• Completed engineering apprenticeship as minimum, level 5 qualification or higher preferred
• Mechatronics or multi-skilled engineer with electrical bias
• Background in Field Services and engineering
• Experience with electric vehicles
• Working knowledge of zero emission vehicles, electric drive/fuel cell
• Experience with high voltage vehicle systems
• Working knowledge of variable speed electric drives and control systems
• Excellent diagnostic capabilities
• Good IT skills
• Full UK driving licence

New Employees must pass a Drugs and Alcohol related Medical upon starting with the Company.

BENEFITS PACKAGE:

• Permanent Contract
• Company Vehicle
• 41 hours per week. Monday-Thursday 8am-5pm and Friday 8am-5.30pm (Additional and unsocial hours may be required to meet customer requirements)
• 50k - 60k (dependent on experience)
• Annual Bonus (pro rata on year of joining)
• 20 days holiday (pro rata on joining)
• Pensions 3% EE and 6% ER
• Life Assurance
• Salary/Bonus Sacrifice
• Private Health Care
• Dental Health Care
• Cycle to work scheme

Interested in this permanent role, please email or contact me on (phone number removed).