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Form of work
SalaryAbout Us
The Guinness Partnership is one of the leading providers of social housing and care services in England. We build and manage homes and provide housing services to around 140,000 customers nationwide. Of our 70,000 homes more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in them.
Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.
About the role
We have an exciting opportunity for a Communal and Heat Network Manager to join our team in London or Oldham on a permanent basis.
Managing a team of five people, you will be expected to ensure our national portfolio of Communal Heating systems run smoothly and are compliant with current and future regulations. With support from our contractors and consultants, you will lead on assessing the performance of our Communal Heating systems and generate plans to improve their performance and efficiency, including managing the delivery of capital improvement works and bids for funding. You will be accountable for ensuring that metering and billing provisions are in place for our residents including reviewing and revising energy tariffs. You will be responsible for contract deliver in this area and developing and embedding our long-term Heat Network and renewables strategies.
It's a varied and challenging role with a number of well-defined KPI and SLA's to deliver in a high profile area of the business.
What we're looking for
We're a customer-focussed organisation so we know that how we do things is just as important as what we do. You'll not only be experienced with managing teams, able to resolve complex issues, while managing risk but you'll also have great customer service skills and a willingness to go the extra mile to get the job done. You'll also be able to demonstrate:
- Contract management experience including experience of building and maintaining relationships with contractors and stakeholders to continually improve the service.
- Experience of managing Communal Heating systems and compliance.
- Experience of working on new developments and project management/delivery.
- Experience of managing contracts that include a requirement to meet statutory compliance including both gas compliance and metering and billing.
- Experience managing Heat Networks, metering and billing covering installation, service and repair.
- Expertise in the setting of metering and billing tariffs and associated regulatory compliance.
- Sound working knowledge of the Heat Network regulations.
- Proven experience of leading, managing and motivating teams.
- High standard of numeracy.
- Demonstrates the Guinness Behaviours.
- Demonstrates the Guinness Leadership and Management Standard.
- Educated to degree level or equivalent preferably in a technical related subject.
Please review the role profile for a full list of key responsibilities.
Essential Qualifications:
- Educated to degree level or equivalent preferably in a technical related subject.
If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and ensure you meet the essential criteria
About UsThe Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
