Communication Research and Insight Manager

Strategic Communications at Queen’s University Belfast is recruiting for a variety of roles across the profession.

This is a unique opportunity to join an expanding function at the heart of conveying Queen’s message. We are an institution that takes pride, pride in what we do and how we do it. To continue to grow it is vital the institution is listening to our audience, is abreast of current affairs and with a learned ear, we do, authentically.

If you believe that education matters, and like the idea of telling the world how Queen’s is making a difference to the lives of individuals, communities and society at large, check out our currently advertised roles.

Communication Research and Insight Manager

This exciting new role of Communications Research and Insight Manager will be responsible for producing insight to inform the university’s overall communication strategy and for a range of external and internal communications campaigns.

The role you would do is integral to supporting the university's recruitment, rankings, and reputational communication activities. You will lead a team to provide actionable data and Insights from media and social media activities, as well as qualitative and quantitative research.

Working at senior level, you will work closely with other senior managers within the directorate to drive and support how Strategic Communications deliver the ambitious plans for growth. Managing a small team, you will develop the function into an industry leading and innovative Research and Insight function that will also evaluate and analyse high level communications and reputational activity and campaigns, providing high quality, accurate and tailored communications insight, evaluation reports and presentations.

Strategic Communications are also seeking:

• Head of Digital Communications
• Communications Manager - Internal

In addition, we will be advertising for a variety of roles across the entirety of the Office of the Vice-President of Strategic Engagement and External Affairs, each will provide the opportunity to make a significant difference. It’s exciting, fast-paced, meaningful work and we’re looking for excellent people to join our team, if you would like to be a part of the journey, all jobs will be advertised on our website.

The successful candidate must have, and your application should clearly demonstrate that you meet the following criteria:

1. Primary or higher degree, (or equivalent) plus significant recent relevant management / professional experience in one of the following:

OR Substantial recent relevant management/professional experience as outlined above.

2. Demonstrable relevant experience of working in a news organisation, a corporate communications team or a PR agency with a professional understanding of the workings of traditional media (newspapers, TV, radio etc) and/or digital media channels (social media, news websites).

3. A successful evidence-based track record of:

4. Proven relevant and effective line management experience of leading and managing staff and/or a team, including setting objectives and monitoring progress to deliver results.

Please note the above are not an exhaustive list. For further information about the role including the essential and desirable criteria, please visit our website.

At Queen’s our people are at the heart of everything we do. As a staff member you will become part of a vibrant organisational culture, which will provide you with the opportunity to achieve your full potential and enhance your career through a continuous focus on learning and development.

Queen’s University is committed to promoting equality of opportunity to all. We have created an inclusive culture by establishing staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality.

We also subscribe to Equality Charter Marks such as the Diversity Charter Mark NI in addition to Athena Swan. For further information on our commitment to Equality, Diversity and Inclusion, please visit our webiste.