Community Engagement Coordinator

Your role

Consistently tell The Eikon Charity’s story in a clear, concise, compelling way, coordinating marketing and communications activity across the charity, creating high quality content and copy that gets results, and supporting colleagues in all teams to achieve marketing objectives.

Responsibilities

·Research, coordinate, schedule and monitor an annual communications plan.

·Identify, create, and publish content that is clear, concise, on brand, and paints a compelling picture of why we exist, the work we do, and the impact we achieve.

·Write authentic on-brand content that tells the story of how we help young people.

·Use Canva graphic design tool to create engaging content to support that storytelling.

·Share content via external channels such as social media, newsletters, and web content.

·Share through internal channels: important external content, upcoming campaigns and events, opportunities to support storytelling, and learning from our activity.

·Produce regular performance reports for Engagement team, senior team, and trustees.

·Oversee external communications, providing guidance to staff, setting and monitoring quality standards, and ensuring consistent application of our brand.

·Write content for regular press releases and develop relationships with local media.

·Manage external writers, designers and suppliers as needed.

·Lead on and manage key projects such as the charity’s Annual report and Accounts.

·Act as a brand guardian, training and supporting others across the organisation in the use of our visual brand and tone of voice.

·Ensure that activity aligns with strategy, annual plan, and deliver results.

·Strict adherence to safeguarding and consent to share policies, and ensure we have full, informed, written consent when using a young person’s information and story externally.

·Use subscriber lists in Mailchimp and our CRM, ensuring we follow best practice, and provide a rewarding experience for subscribers/supporters and others.

·Ensure the quality and integrity of all data across all platforms.

·Ensure that you manage all data in compliance with the GDPR, PECR, DPA, and other applicable legislation.

·Other work as requested by your line manager as needed to support our aims.