Community Engagement Officer

Community Engagement Officer

Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and wellbeing services – and to prevent them becoming disenfranchised and isolated.

Hours: 37.5 Hours per week

Salary: £25,490 per annum

Based at: Dawn Centre, Colwyn Bay (Covering Conwy)

Project Overview:

Cyfle Cymru is a Peer Mentoring project which helps people develop confidence to make positive life changes, and provides support to access training, education, volunteering and employment. Our peer mentors draw on their own lived experience to support people affected by substance misuse and/or mental health conditions. Cyfle Cymru will support people aged 16 to 24 (Not in education, employment or training) and those 25+ that are economically inactive or long term unemployed.

Role Purpose:

• Sourcing eligible participants by networking with potential referrers/ agencies ensuring adequate eligibility evidence
• Raising awareness of the service through presentations, attending appropriate meetings and events
• Ensuring the registration outcomes are delivered on target
• Record all activities accurately including client registration forms and outcome monitoring forms required of the scheme.
• Refer participants to other services within the partnership, and other external agencies as appropriate.
• Provide excellent customer service, identify the needs of internal and external customers and strive to deliver a prompt, effective and personalised service.
• Promote training opportunities, group activities and volunteering events that are available to the client group
• Ensuring action plans are completed on registration
• Work alongside the Peer Mentors in delivering the projects goals and objectives
• To support the Project Manager in raising awareness of the service

Adferiad Recovery welcomes applications from everyone with the right to work in the UK, and values diversity in the workplace.

All employees are required to act inclusively to encourage, promote, and cultivate our values. (such as rights affirming and cultural diversity).

Working towards becoming a Rights Affirming organisation, we actively encourage applications from people where the Person Specification calls for a particular qualification or experience, we will consider waiving these requirements if an applicant who could not achieve them because of a disability can demonstrate he/she would be capable of performing well in the job and fulfils the criteria in other respects.

We are a living wage employer.

FOR MORE INFORMATION A FULL PERSON SPECIFICATION AND HOW TO APPLY, PLEASE GO TO OUR WEBSITE: http://adferiadrecovery.peoplehr.net/Pages/JobBoard/Opening.aspx?v=c34481f9-502c-449f-b85b-e8a82873fd96

If you have difficulty accessing this information or would like it in a different format, please contact our recruitment team at recruitment@adferiad.org

Job Types: Full-time, Permanent

Salary: £25,490.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Financial planning services
• Health & wellbeing programme
• Life insurance
• On-site parking
• Referral programme
• Sick pay
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• A-Level or equivalent (preferred)

Language:

• Welsh (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person

Reference ID: AC172