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Form of work
SalaryHours of Work: 35 per week
Closing date: 17th May 2024
Interviews: To be confirmed
Are you an experienced administrator with fantastic organisation and prioritising skills? Do you have knowledge of neighbourhoods administrative support and experience of utilising Microsoft packages for a range of activities? Do you want to work for a business that cares about more than the bottom line? Then this is the opportunity you’ve been looking for!
At MSV Housing we’re committed to making sure our customers have good quality safe homes and this role is key in making this happen. As a Community Safety Assistant, you will provide administrative support our Community Safety and Neighbourhood Teams with regards to anti-social behaviour.
This is demanding role where you will be first point of contact for anti-social behaviour complaints you will be responsible for the initial investigations and assisting with the ongoing case management. You will manage the group’s noise recording and CCTV devises and attend meetings in a note taker capacity.
This is a hands-on role at the heart of the service that MSV delivers to our customers, you will liaise with colleagues, customers and partner agencies daily with regards to anti-social behaviour so effective communication skills and ability to understand with empathy the diverse needs of our customers will be key. You will be flexible in your approach with the ability to prioritise your tasks to meet a variety of deadlines. You will be enthusiastic and innovative to resolve problems with a passion to reduce crime and anti-social behaviour to increase our community's stability.
We offer a range of great benefits including:
Essential car user allowance to support you with car running costs
Flexibility on where you work with home working kit provided
33 days holiday per year plus bank holidays, and a holiday a buy scheme.
Company pension scheme with up to 10% matched contributions
Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more.
Enhanced sick pay with up to 3 months full pay and 3 months half pay
Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives
Life assurance subject to being a member of our company pension scheme.
Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause.
MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.
For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. https://www.msvhousing.co.uk/careers/job-vacancies/
If you wish to discuss the roles informally, please contact Louise Shackcloth, Community Safety Manager and 07983564892
Interview dates are to be confirmed, interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early.
We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role.
We own and manage almost 9,000 homes in Greater Manchester, Lancashire, and West Yorkshire. Our growth aspirations are to respond to the housing crisis in the North West, by assisting the millennial generation locked out of decent homes, the elderly, those on low incomes, those in need of specialist housing, first-time buyers, and people who are ‘rightsizing’.
