Community Sustainment Manager

Your new company
A social housing provider is looking to add a Community Sustainment Manager to their Chesterfield branch.
This is a permanent position with a salary starting at £36,500 and rising to £39,500
Working Hours & Holidays
* Working hours per week- 40, Monday to Friday
* Flexi-time
* 25 days holiday plus bank holidays (rising to 30 as years of service increase)
* Option to purchase extra leave
Health & Wellbeing Benefits
* Opportunity to help the local community and really make a difference to people's lives
* Excellent Health and Wellbeing support
* Family friendly policies (maternity/paternity/carer leave etc.)
Career Development
Great opportunities for learning & development and career progression

Your new role
Direct Line Management of:

• Community Sustainment Officers
• Community Involvement Officers
• Estate Caretakers
  The post will be responsible for the timely, efficient delivery of support, advice and enforcement services to assist tenants to sustain their tenancies. The team the post is
  responsible for has a specific focus on the resolution of complex anti-social behaviour cases and cases where there are multiple vulnerabilities requiring more in-depth management.

Where enforcement action is necessary, they will be responsible for ensuring they and their team delivers accurate case management in adherence with legislation and best practice and are able to represent the client in court when required.
Through the management of the Community Involvement team, they will also ensure the delivery of new and innovative involvement and community development projects which promote improved service provision, community wellbeing and cohesion.
The post will also manage and develop the Estate Caretaking service, providing our communities and wider Neighbourhood team with the valued services to keep our estates maintained and providing assistance with the resolution of cases where there are aspects of such things such as hoarding, fly tipping, garden clearance etc.
You will oversee activity and manage resources to maintain excellent customer service using solid expertise in housing and anti-social behaviour management and community involvement. Through team development you will create services that provides integrated support in collaboration with other teams and agencies. The services will reflect best practice and meet regulatory and legislative requirements. Clear management information will drive performance, with procedures and controls that balance support for tenants with tenancy compliance.

What you'll need to succeed
Essential:

• HNC/HND in an appropriate field
• At least 5 years experience of working in the social housing sector

Desirable:

• At least 3 years experience at a management level in social housing
• Housing Qualification CIH membership
• Management qualifications

and/or

• Substantial evidence of professional development and personal impact working in the social housing sector at a management level

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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