AddressREQ ID: 121794
JOB TITLE: Company Vehicles Administrator
SALARY: Competitive
POSTING END DATE: 26/01/2024
LOCATION: Coventry
Beyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to make an impact on the future of mobility and the automotive industry.
The Company Vehicles team manages the provision of over 6,000 ‘Management Owned Vehicles’ annually for the JLR organisation. This includes the ordering and administration of Management vehicles for current managers, retiree managers and other groups. The role is pivotal in ensuring that the fleet is optimised both in terms of its utilisation and its timely disposal. This role delivers high levels of customer service to its Management users, from initial first contact; through to delivering vehicles in an orderly fashion within current JLR Company Vehicles re-order parameters.
WHAT TO EXPECT
- Direct contact with all new/internal & total loss customers on all aspects relating to ordering a company vehicle, and throughout the vehicles lease period, through to re-ordering and hand-back.
- Administration of all home deliveries/loan agreement creation/InControl & vehicle delivery
- Initial contact for all new recruits and promotions entitled to a management vehicle.
- Shared administration of the Company Vehicles Database for all Reporting & Management orders when the Senior Analyst is absent.
- JLR Retirees car scheme support contact – provide reconciliation Pension reports to Pension payroll for monthly deductions
- JOB car and 3rd Party car scheme support contact – provide reconciliation Pension reports to Pension payroll for monthly deductions
WHAT YOU'LL NEED
- Ability to ‘overcome’ hurdles and put the ‘Customer First’
- Excellent telephone manner is essential.
- Ability to work on own initiative and as part of a team.
- Must be able to communicate at varying levels within the organisation.
- Ability to react quickly and decisively under pressure.
- Prior experience in a customer facing role is essential
- Good working knowledge of MS packages such as Excel
SO WHY US?
Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes JLR the perfect place to continue your journey.
This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.
Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.
JLR is committed to equal opportunity for all.
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