Complex Manager

Box Leisure Recruitment The cutting edge of Leisure Careers
Job Role: Complex Manager
Location: Cumbria
Salary: GBP35k - GBP40k plus accommodation
Duration: Permanent
A unique opportunity to join the enthusiastic and professional staff at an award-winning holiday destination. We are looking to recruit a Complex Manager for our client's busy and exciting holiday park.
Main duties and responsibilities

• Ensuring that food and beverage areas set up for the day s business
• Ensuring that staff are briefed and directed accordingly
• Helping to come up with new ideas and run events within the facility.
• Helping to train the staff to quality first class standards
• Working closely with the company to design menus to fit with the growth of the resort.
• Ensuring that Food and Beverage rooms are cleared at the end of each event
• Handle guest complaints, requests and enquiries in a relaxed yet professional manner
• Help create a safe environment for both staff and guests and adhere to the company s health and safety policy and procedures

Key Skills and Experience

• Will have experience as an F&B Manager or Supervisor within a guest focused environment
• Will be passionate about F&B and will enjoy the buzz of running a venue
• Will have an excellent eye for detail

Responsibilities

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI s, schedules, policies and procedures
• Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

If you are interested in this opportunity and think you have the skills and experience required. Please contact Jamie at Box Leisure (phone number removed) (url removed)