Compliance Analyst

Join our growing team at The Clear Group, a leading insurance specialist, industry- recognised for being people-first. 

As a Compliance Analyst, you'll leverage your extensive broking background and meticulous attention to detail to serve in an advisory capacity, supporting the operational requirements of our business. Your expertise in complaints and investigation handling will be instrumental in our close-knit team, making a notable impact as we continue to grow and thrive in our rapidly expanding organisation. 

Embracing the diverse strengths of every candidate, whether you're a perfect match or forging your path, we invite you to apply. Your unique perspectives enrich our team, and we're excited to witness the impact you'll make alongside us. 

Overview  

We take immense pride in providing our customers with first-class support. That's why we're seeking top talent like you who shares our commitment to excellence, delivering exceptional service, exceeding expectations, and fostering enduring relationships built on trust and integrity. 

How you will make an impact  

As a Compliance Analyst, you will play a pivotal role in executing various allocation tasks crucial to our operations. This includes logging and reporting breaches, managing complaints, conducting thorough reviews of customer documentation, and approving financial promotions and marketing materials. Additionally, you will oversee the review of agreements with insurers and Delegated Authority partners, while also maintaining our Insurers and Markets TOBA Register to uphold compliance standards. 

Your contributions will extend to supporting our Compliance Team and broader business in meeting regulatory requirements and handling customer complaints promptly. Your attention to detail will ensure compliance with customer documentation and marketing materials, while your responsiveness in addressing queries from insurers, markets, and producing brokers will uphold efficient operations. Your role will also involve ensuring accurate system set-up to facilitate regulatory compliance. 

Collaboration will be key as you work closely with our Compliance, Placement, Broking, and Operations Teams. Together, we'll enhance processes and drive efficiencies in TOBA management, further strengthening our commitment to regulatory compliance and operational excellence. 

About you  

Qualifications  

• Attained, or is studying for recognised industry accreditation (for example, CII/ICA) an advantage but not essential / or be prepared to attain this with support from the business. 

Experience  

• Experience in a broking environment is required, demonstrating a proven track record in the industry. 
• In-depth knowledge in general insurance and financial services.  

Skills & Attributes 

• Meticulous attention to detail and strong analytical abilities.  
• Proficiently organises assigned tasks and strategically plans workload, managing day-to-day responsibilities and monthly commitments.  
• Exceptional communication skills, facilitating clear and concise interaction with colleagues and stakeholders.  
• Ability to identify and escalates issues warranting senior-level attention or guidance, showcasing a proactive approach to problem-solving and initiative-taking. 
• Adaptable and flexible, adept at swiftly adjusting to evolving priorities and dynamic conditions. 
• Fully proficient in MS office. 
• Eligible to work in the UK. 

Our Culture  

Our culture is built on the principles of professionalism, resilience, respect, and continuous growth. We are committed to protecting our employees by ensuring a healthy work-life balance and a safe workplace where everyone is valued. We believe in excelling in our roles, constantly striving to deliver our best. And most importantly, we believe in succeeding together, supporting each individual's development and career aspirations in an inclusive environment. 

Our Benefits 

Making it Clear – on top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits. We offer a wide range of support and benefits, which include: 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: 

• Wellbeing support: Our Wellbeing hub with Aviva gives physical and mental health support. We also have Group Medical Insurance and an Employee Assistance Programme. 
• Taking time for you: we work flexibly – our hybrid working approach means we like to see you in the office as a minimum 2 days per week, with the other days working from home.  Our annual leave accrues up to 27 days p/annum with service and the opportunity to purchase 3 additional days, plus bank holidays. 
• Planning for the future: We have a contributory pension scheme; Group Life Assurance 4x salary; Group Income Protection. 
• £1000 referral bonus when you introduce an employee: receive £1000 when you introduce a friend, family member or someone from your network, following successful completion of their probation. 

We value inclusion and diversity  

Diversity, Equity and Inclusion is important to us, and we appreciate difference through inclusiveness and belonging. One way we are doing this is through our valued staff networks which play a critical and highly valued role in keeping us focused on being a diverse, inclusive and engaged employer. We recognise and support staff networks for Gender Equality - Female Alliance in Business, Early Career Professionals, and have further plans to expand these.  

In recruiting for our team, we welcome the unique contributions that candidates can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs. 

Join us at Clear Group and be part of a team that is dedicated to making a difference, shaping the future of our industry, and empowering every individual to thrive.