Compliance Co-Ordinator Q079

Job Title: Compliance Co-Ordinator

Hours: 37hrs
Type: Temporary Ongoing
Location: Loughborough
Start Date: ASAP

This company is seeking a Compliance Co-Ordinator to join their team and ensure that Property and Investment Services fully complies with CBCs Corporate Customer Care Standards and achieves high levels of customer satisfaction. The Compliance Co-Ordinator will also support the attainment and retention of the customer excellence standard. The successful candidate will provide support to the Compliance Manager in managing statutory compliance servicing contracts such as asbestos, gas, electrical, legionella, lifts and fire safety ensuring compliance with contract conditions and current statutory regulations. The Compliance Co-Ordinator will ensure that all statutory records are accurately maintained and filed. The role will also involve supporting with the performance, quality management, recharging, customer issues including complaints and administration requirements across compliance work streams but additionally covering asset management as and when necessary. The Compliance Co-Ordinator will be responsible for the delivery of an effective and appropriate service to all service users, fairly and without discrimination.

Responsibilities

• Ensure that Property and Investment Services fully complies with CBCs Corporate Customer Care Standards and achieves high levels of customer satisfaction
• Support the attainment and retention of the customer excellence standard
• Provide support to the Compliance Manager in managing statutory compliance servicing contracts such as asbestos, gas, electrical, legionella, lifts and fire safety ensuring compliance with contract conditions and current statutory regulations
• Ensure that all statutory records are accurately maintained and filed
• Support with the performance, quality management, recharging, customer issues including complaints and administration requirements across compliance work streams but additionally covering asset management as and when necessary
• Deliver an effective and appropriate service to all service users, fairly and without discrimination

Requirements

• Proven experience as a Compliance Co-Ordinator Q079 or similar role
• Sound knowledge of CBCs Corporate Customer Care Standards and current statutory regulations
• Excellent organisational skills and attention to detail
• Ability to manage multiple tasks and prioritise effectively
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Qualifications in compliance, health and safety or a related field are desirable

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)