Compliance Monitoring Officer

Looking for your next Compliance Monitoring role? Want to work as part of a sociable and supportive team? Are you confident working to your own initiative? If you’ve answered yes, then you could be the right person to join our friendly Compliance team in either our Kings Hill, or Hull office!

What you can expect as a Compliance Monitoring Officer

• Salary of £34,000
• FTC
• Hybrid from your nearest office and ad hoc travel

Not only are we offering a competitive salary and a fantastic bonus scheme, you’ll also be entitled to loads of great benefits including, discount and cash back on hundreds of high-street shops and private health insurance, plus much more.

At Cabot, we are all about our people. As part of our team, we will be there to support you, offer guidance and work in unity! We are looking for someone who can work independently and to their own initiative but enjoys being part of a sociable and high energy team.

You will be responsible for completing end to end reviews to ensure our business is being compliant. You need to be confident in checking and challenging any risk you may identify at any point in the process, and ensure you are priotising your work effectively. To excel within this role, you will need to be adaptable, tenacious, and organised.

What you’ll be working on:

• Monitoring and analysing operational functions, against relevant rules and regulations
• Identifying areas of improvement, to support our culture of continuous improvement
• Planning of monitoring activities, and designing the annual Compliance Monitoring plan
• Conducting comprehensive assessments of real customer journeys
• Writing reports to share with relevant stakeholders, identifying any issues or trends and making recommendations
• Delivering fully maintained work programmes
• Completing investigations on suspicious activity

We are looking for someone with:

• A basic understanding of Financial Conduct Authority (FCA) as a regulator
• Excellent analytical and problem solving skills
• Ability to communicate effectively at all levels within the business, both verbally and in writing
• Customer focused with ability to develop and maintain effective business relationships         
• A proven track record of building and developing effective working relationships
• Previous experience in a conduct risk, Compliance Monitoring and / or call quality role

What happens next?

If this sounds like you and you’d like to join our company then apply now!

Working for Cabot:

You’ll be working for an award winning; Investors in People Gold accredited organisation. We’re passionate about the ethical treatment of our customers and employees. Our mission is to create pathways to economic freedom. Our vision is to make credit accessible by partnering with our consumers to restore their financial health.

Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities. 

**At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK**