Computer Repair Technician

As a Computer Repair Technician at A&M MOBILES LTD, you will be an integral part of our technical team, responsible for diagnosing, repairing, and updating a wide range of devices, including computers, smartphones, tablets, and accessories.
Main duties include:
- Diagnose hardware and software issues in a variety of devices, including PCs, smartphones, tablets, and related accessories.
- Perform repairs and parts replacements on damaged or malfunctioning devices, ensuring all operations meet quality standards.
- Use computer-based diagnostic tools to update software, remove viruses/malware, and optimize device performance.
- Provide technical support and guidance to customers, addressing their queries and concerns with professionalism and empathy.
- Collaborate with the sales team to offer technical insights that can aid in the selection of products and accessories for customers.
Skills & Education:
- Proven experience as a Computer Repair Technician or similar role, with a strong background in repairing smartphones, tablets, and computer hardware/software.
- Proficient in using diagnostic tools and software for device repairs and updates.
- Excellent problem-solving skills and attention to detail.
- Strong communication and customer service skills, with the ability to explain technical issues in simple terms.