Address
Form of work
SalaryCONCESSION MANAGER - MANCHESTER
FASHION ITALIAN BRAND BASED IN DEPARTMENT STORE
The company:
- Ladies ready to wear and accessories from a Italian fashion house.
- Defined by a strong sense of modernism, femininity and bold shapes with a healthy dose of timeless Italian charm.
- Vibrant, modern and seasonless cosmopolital brand.
Responsabilities:
- Provide an excellent service to customers and grant them the best shopping experience
- Activate all CRM strategies to build a loyal client base in order to enhance the concession economic results
- Monitor stockroom standards and grant right product assortment on the floor
- Monitor KPIs and team sales performance and prepare complete reports for the Area Manager
- Support your staff performances by delivering training / coaching sessions on product knowledge, CRM, Customer service, brand presentation and visual merchandising, taking care of business guidelines
- Prepare the working rotas in order to cover the concession needs.
Skills:
- Previous experience (at least 2 years) in retail environment, for fashion premium luxury brands and in team management
- Ability to work autonomously and in a dynamic environment
- Ability to prioritise work load, meet deadlines and specified standards
- Excellent communication skills across all levels
- Customer oriented, organised and with a positive constructive attitude
Offering:
- salary up to £28,000 + bonus + lunch vouchers
- Uniform allowance
- Great company benefits
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