Consultancy & Delivery Excellence Director

Your Impact:

At Jacobs (Field Solutions), we will inspire and empower you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.

People are Jacobs’ greatest asset, and we offer a competitive package to retain and attract the best talent.

In addition to the benefits you’d expect, UK employees also receive free single medical cover and digital GP service, family friendly benefits such as enhanced parental leave pay, free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships.

We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.

Work-life balance and flexibility is a key focus area for Jacobs. We’re happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business.

About the Opportunity

We are looking for a dynamic Operations Director to lead our Consultancy & Delivery Excellence Line of Business. The role will focus on expanding a project delivery consultancy, growing a capability to enable Jacobs to support our clients early in the project life cycle during requirements, definition and pre-concept design stages, influencing from a construction, commissioning & operational perspective.

The consultancy business currently focuses on Project Management, Construction Management and Commissioning through detailed design & Delivery. As part of the overall business growth strategy the role will centre on growing a digital capability to support our clients in real time reporting, using live data to influence delivery & maintenance operations, strengthening the evolution of a true IAM capability.

The role will also involve the accountability for all business process & procedures driving continuity across delivery sectors by implementing Delivery Excellence for our clients.

Responsibilities:

• HSE & Culture – Drive a Beyond Zero Health & Safety culture across our business both in delivery and consultancy operations. Implementing new innovative ideas to improve our safety culture and safety in delivery, meeting business objectives & metrics through positive implementation of human performance tools & techniques.
• Consultancy in Delivery – Grow the consultancy function in alignment to the business strategy focusing on a solution driven approach, supporting our key clients across the project life cycle by growing a capability in the front end requirements and definition stages to complement the current back end delivery & commissioning capability.
• Business Growth & Delivery Excellence – Delivery growth in line with forecasts, P&L accountability for performance unit and supporting all lines of business in achieving Delivery Excellence through internal support and guidance.
• Functional Management – Lead & grow functional teams across Enterprise Program & Project Management, Construction, Commissioning & Digital aligning to the overall business strategy, supporting & guiding projects in achieving Delivery Excellence across our projects.
• Digital – Developing & implementing a growth plan to support the expansion of our digital capability to meet business strategic objectives landing key pipeline opportunities.
• Transformation - Support the business transformation function in exploring modern methods of construction and robotics in delivery to move new and emerging technology into business-as-usual activities.
• Governance & Procedural Compliance – Accountable for developing, managing and maintaining process & procedures in line with operational teams and undertaking governance and project reviews across all areas of the business.
• Global Integrated Delivery – Accountable to coordinate requirements, grow & interface between the UK and GID teams.

Here’s what you’ll need:

Qualifications & Experience:

• A management degree / MBA would be desirable
• Experience of leading operational teams in a design / construction business is essential.
• Experience in senior management positions including P&L accountability is essential.
• Experience in sales & senior stakeholder management is essential.
• Experience in managing operation teams delivering digital projects would be desirable.

Our Culture

Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs.

We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we’re more connected, and if we are diverse, we’re more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity – ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and Women’s – find out more about our employee networks here.

Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit www.vercida.com to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role

If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team.

Your application experience is important to us and we’re keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then please let us know.