Content Creator

Welcome to the world of Despatch Cloud – If you've ever indulged in a little online shopping spree (who hasn't, right?), chances are you've already interacted with us. We're a leading eCommerce post-purchase software company, on a mission to make the post-purchase journey a seamless one.

Sounds exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

We are looking for a passionate and creative Content Creator to join our innovative team and help us build our media machine.

The ideal candidate will be responsible for researching ideating, presenting and producing high-impact content that drives engagement, increases brand awareness, and expands our audience across social media platforms, including YouTube, LinkedIn, and TikTok; in line with Despatch Cloud's tone of voice and brand identity and aligns with our overall marketing strategy.

You'll be responsible for:

• Researching and building networks with a list of influencers and experts in line with our Ideal Customer Profile (ICP)
• Presenting, filming and editing various types of creative and engaging content including (but not limited to) Podcasts, YouTube shorts, short-form explainer and informational videos, storytelling videos, customer interviews, cinematic videos and UGC/influencer-style videos, written blogs, infographics and graphical elements.
• Developing engaging scripts tailored to each platform and audience demographics.
• Owning and executing social media content from ideation to production to execution stage.
• Collaborating with the marketing team to develop a plan and schedule for content creation.
• Keep up to date with and utilise relevant industry news to our ICP
• Analysing performance data to identify trends, optimise content strategies, and refine engagement tactics.
• Engaging with viewers and followers on social media, responding to comments, answering questions, and fostering meaningful interactions.
• Monitoring and analysing social media trends and competitor strategies to stay ahead of the curve and enhance brand differentiation.
• Tracking and reporting on KPIs to measure the effectiveness of the campaigns.
• Taking ownership of the social content calendar ensuring consistent and timely delivery across various platforms and aligning all activities with the overall marketing strategy.

What we're looking for:

• Minimum of 2 years of experience in content creation and social media marketing.
• Comfortable being on camera.
• Proficient in recording and editing video content for social media platforms.
• Strong understanding of video production principles
• Creative individual with a passion for storytelling through visuals and narratives.
• Strong understanding of current digital marketing trends and a desire to stay up-to-date with the latest developments.
• Ability to craft compelling scripts and engaging social media content that resonates with our ICP.
• Ability to work independently and also as part of a team.
• Ability to use design tools such as Figma, Canva or the Adobe Suite
• Able to write compelling blogs and articles.

Bonus points for:

• B2B SaaS experience

Location:

Hybrid (Mixture of days between work at our Driffield based office and home)

Job Type: Full-time

Salary: £25,000.00-£35,000.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Application question(s):

• Will you be able to reliably commute or relocate to kelleythorpe, YO25 9FQ for this job on office days?

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person