Contract Support Administrator

Contract Support Administrator  
Dartford 
£26-£28k depending on experience
Mon - Fri:  8am - 5pm
Parking & other benefits (see below)
Hybrid role:  3 days in Dartford office -  2 days @ home 

We are recruiting for an experienced Contracts Support Administrator to work for a very busy M&E/HVAC company based on the outskirts of Dartford . Reporting into the Contracts Manager, this role will be busy and varied and you will be dealing with all aspects of a Contracts Admin role.
    Duties include:
 
    Scheduling the work of Services team, monitoring the workload and ensuring that all engineers are fully utilised.
    Taking enquiries from clients by email or telephone and responding to these 
    Administrator for the Company CAFM system for the Services team. 
    Planning and assigning of engineer and subcontractor maintenance service visits
    Raising subcontractor purchase orders associated with maintenance tasks.
    Chasing and recording of all engineer and subcontractor service work reports and providing to clients.
    Chasing quotations and recommendations following completion of maintenance tasks.
    Supplier and subcontractor purchase orders and the administration of the purchase order/invoice process.
    Processing customer orders and raising sales invoices and updating sales forecasts for the team 
    Initial point of contact for the escalation process - dealing with queries and complaints on the telephone & by email.
    Provide support to Senior Contract Support when required and in periods of annual leave.
    Carry out any other duties reasonably requested by your Manager.

Key Skills & Experience
    Must be able to work with and use Microsoft Excel, Word, CAFM system, Outlook and client 3rd party reporting system.
    Excellent IT skills (MS Office) 
    Preferably  worked in a facilities management or construction environment 
Benefits 
    Holiday: 25 days per annum plus Bank Holidays rising with service 
    Death in Service Benefit: 2 x base salary
    Pension – workplace pension (after probation) 5% employee 3% employer 
    Private Medical Cover (Vitality) – optional after probation (
    Company Mobile Phone/ laptop
If you have the necessary skills and experience then please send your CV . If you would like to know more about this role and company then please call Samantha Robinson