Address***This role can be based in Aberdeen or Stockton office ***
- Serve as a trusted on-boarding and Compliance Advisor to hiring managers, business leaders and the contingent workforce
- Delivers an ethical and customer focused compliance service
- Daily interaction with recruiters and hiring managers to ensure effective delivery of contingent workers
- Provision of advice and support to key stakeholders on legislations surrounding the contingent workforce including but not limited to IR35 & AWR
- Act as a focal point for all stakeholders regarding the contingent workforce
- Proactively case manage more complex live issues
- Confidentiality make verbal and written offers to contingent workers, advising them of the screening process and what is required before they can start their assignment
- Maintaining focussed and regular contact with contingent workers
- Assisting the key stake holders and contingent workers with complex queries relating to VAT, IR35, AWR etc
- Arranging and hosting regular events, workshops and seminars
- Undertake client site visits as required
- Maintaining regular contact with key client representatives (including HR, hiring managers, project managers) to understand issues and upcoming activities that will affect the contingent workers and clients
- Advising and updating clients/contingent workers on changes in legislation and legal requirements
- Proactive in obtaining accurate forecast for current and future projects
- Comply with all company and legislative data protection requirements
- Ensures consistent alignment to company values and behaviours
Qualifications:
Degree level qualification desirable but not essential
Knowledge, skills and experience:
- Prior track record of excellent customer service and effective teamwork with the ability to work autonomously
- Proven interpersonal and communication skills, which can be demonstrated at all levels of the business
- Proven capability of managing a varied workload in a fast-paced environment
- Proven knowledge of recruitment agency models
- Proven and extensive knowledge of contingent worker legislations
- Previous experience dealing with contingent workers and clients within a fact paced and demanding environment.
Personal attributes:
- Results Driven Self-starter: Takes initiative and consistently delivers results of the highest quality, takes accountability for one’s work, has a sense of urgency, overcomes hurdles and ensures that results are delivered
- Customer Service Orientation: Has a service orientation to internal clients, being responsive to needs, effectively managing expectations
- Able and willing to roll up one’s sleeves and do what it takes to deliver results; willing to handle both routine tasks and be an agile learner taking on new responsibilities that challenge and exceed what the person has done before
- Strength of character to deal with challenging stakeholders to ensure compliance. Ability to use judgement and understand when to push back the skill to do this
- Inquisitive nature, looks for new ways of working to maximize results
- Business Savvy: learns the core elements of the business, how the organisation works, functional and position specifics to ensure the effective identification of relevant talent
- Excellent written and verbal communication skills
Confidentiality is essential
Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com
Diversity Statement
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
