Contractor Compliance Advisor - Rhi Talent

***This role can be based in Aberdeen or Stockton office ***

• Serve as a trusted on-boarding and Compliance Advisor to hiring managers, business leaders and the contingent workforce
• Delivers an ethical and customer focused compliance service
• Daily interaction with recruiters and hiring managers to ensure effective delivery of contingent workers

• Provision of advice and support to key stakeholders on legislations surrounding the contingent workforce including but not limited to IR35 & AWR
• Act as a focal point for all stakeholders regarding the contingent workforce
• Proactively case manage more complex live issues
• Confidentiality make verbal and written offers to contingent workers, advising them of the screening process and what is required before they can start their assignment
• Maintaining focussed and regular contact with contingent workers
• Assisting the key stake holders and contingent workers with complex queries relating to VAT, IR35, AWR etc
• Arranging and hosting regular events, workshops and seminars
• Undertake client site visits as required
• Maintaining regular contact with key client representatives (including HR, hiring managers, project managers) to understand issues and upcoming activities that will affect the contingent workers and clients
• Advising and updating clients/contingent workers on changes in legislation and legal requirements
• Proactive in obtaining accurate forecast for current and future projects
• Comply with all company and legislative data protection requirements
• Ensures consistent alignment to company values and behaviours

Qualifications:

Degree level qualification desirable but not essential

Knowledge, skills and experience:

• Prior track record of excellent customer service and effective teamwork with the ability to work autonomously
• Proven interpersonal and communication skills, which can be demonstrated at all levels of the business
• Proven capability of managing a varied workload in a fast-paced environment
• Proven knowledge of recruitment agency models
• Proven and extensive knowledge of contingent worker legislations
• Previous experience dealing with contingent workers and clients within a fact paced and demanding environment.

Personal attributes:

• Results Driven Self-starter: Takes initiative and consistently delivers results of the highest quality, takes accountability for one’s work, has a sense of urgency, overcomes hurdles and ensures that results are delivered
• Customer Service Orientation: Has a service orientation to internal clients, being responsive to needs, effectively managing expectations
• Able and willing to roll up one’s sleeves and do what it takes to deliver results; willing to handle both routine tasks and be an agile learner taking on new responsibilities that challenge and exceed what the person has done before
• Strength of character to deal with challenging stakeholders to ensure compliance. Ability to use judgement and understand when to push back the skill to do this
• Inquisitive nature, looks for new ways of working to maximize results
• Business Savvy: learns the core elements of the business, how the organisation works, functional and position specifics to ensure the effective identification of relevant talent
• Excellent written and verbal communication skills

Confidentiality is essential