An exciting opportunity has come up for a Weekend Operator, based at our Head Office in Barnsley. We are currently recruiting for a Control Room Operator in our busy Control Centre located in Dodworth Barnsley, where our highly experienced team, work 24 hours a day, 365-days a year, providing bespoke monitoring solutions to protect people, […]
Control Room Operator- Weekend Days
An exciting opportunity has come up for a Weekend Operator, based at our Head Office in Barnsley.
We are currently recruiting for a Control Room Operator in our busy Control Centre located in Dodworth Barnsley, where our highly experienced team, work 24 hours a day, 365-days a year, providing bespoke monitoring solutions to protect people, their properties and ensure peace of mind for our customers and staff.
Benefits
- Excellent rates of pay
- Generous holiday allocation each year
- Team takeaways
- On-site parking
- Company pension scheme
- Overtime available
Duties
- Communicating with colleagues and customers via telephone and email and responding to telephone and email queries in a timely manner.
- Work with Control Room Team Leaders to ensure clear, regular, and ongoing communication with regards to daily operations
- Monitoring the employee management system.
- Collate accurate reports on all events / incidents and provide these to the management team and customers.
Requirements
- Have a full 5-year work / education history including addresses and landline contact details.
- Attention to detail
- The successful applicant will be punctual, reliable and be able to adopt a flexible approach and well presented.
- Excellent communication skills, both written and verbal
- A professional demeanour with sound judgement and integrity
Desirable
- Frontline SIA License
- Previous Control Room experience.
- Previous administration experience.
- Previous Customer Service experience
- Experience of working within the Security Industry is an advantage.
Hours Expected to Work
- Shifts are 09:00 – 19:00 Saturday & Sunday