Control Room Operator - Weekends Only

Control Room Operator- Part Time - Weekends Only

Hours: 24hrs per week, 6am - 6pm Saturday and Sunday

Salary: £12 per hour

** Full Training Provided**

Our highly successful client, based in Lurgan has a number of exciting opportunities to join their company as a Security Control Room operator on Saturdays and Sundays on a permanent basis!

They award their employees with Stars as recognition for their hard work and there are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

The company's success is a direct result of the experience and quality of their people.

Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Main Duties

• Life and property alarm response and emergency service engagement.
• Managing high levels of incoming and outgoing telephone calls to both clients and branches.
• Utilise software to ensure the required monitoring and compliance standards are met.
• Work as part of a monitoring team liaising with different branches nationally.
• Follow correct procedures for incident reporting and real time monitoring.
• Work as part of a team, communicating effectively with team members and others.
• To carry out work in a safe and diligent manner and comply with all Health & Safety policies and procedures.
• To undertake additional duties in line with management requests as required.
• Comply with IS) 27001 standards and procedures.
• Meeting individually set KPIs.
• Stay current with system information, changes, and updates.

What we are looking for:

• Must have excellent interpersonal skills and be able to work on own initiative and as part of a team.
• Ability to work in a fast-paced environment.
• Ability to manage workload to meet team deadlines.
• A willingness to learn and develop and show high level of commitment and professionalism.
• Must have knowledge of Microsoft Office, Outlook, Word, Excel, and PowerPoint.

Desired experience

• Alarm receiving centre
• Retail
• Call centre
• Customer service

Essential

• Applicants must have a 5-year checkable history.
• You must successfully pass a PSNI check as per BS5979 and BS7858 screening as per industry standard.

INDNICHE

Job Type: Part-time

Salary: £15,000.00 per hour

Expected hours: 24 per week

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Private medical insurance

Schedule:

• Weekends only

Work Location: In person