Coordinator/Operations Support - Poole

Coordinator/Operations Support – Poole

£14 per hour

Contract – Full Time

Duties/Responsibilities:

• To take responsibility to deliver the right outcome for our customer in a safe and timely way.
• Promote a positive collaborative culture of Property, Building Safety and Compliance.
• Take personal responsibility for escalating any concerns.
• Work collaboratively with other teams, internal and external and all business areas
• Work flexibly across business areas to support peaks and troughs in workload.
• Build a partnering relationship based on trust with field stakeholders.
• Identify near term/real time resourcing requirements for Property Services field based operations to enable proactive intervention and avoid risk.
• Ensure data and information is correctly logged in appropriate systems.
• Maintain all appropriate systems with accurate information.
• Ensure property and operative are equipped to enable a successful outcome.
• Provide a first point of contact within your area for business partners.
• Run and monitor appropriate reports to ensure targets are being achieved and operatives.
• Use processes and systems in a way that ensures a consistent approach across all relevant teams
• Experience of operating within a fast paced highly regulated environment
• Excellent decision-making skills enable responsive action to ensure the best customer outcome
• Evidence of excellent customer service achievements in a busy delivery environment
• Excellent oral and written communication and interpersonal skills
• Excellent stakeholder management skills with proven ability to engage and influence others to deliver the best outcomes

To find out more information please contact Lily at

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.