Corporate Administrator

Corporate Administrator - Mercedes Benz Oxford

Full-Time, 40 hours

£25,168.50 + Employee Benefits

Provide first class support to our business

Working with one of the World’s leading brands you will be accountable for the tasks and activities to ensure a vehicle is ready for delivery or collection to meet the service level agreements set; and meeting Inchcape and the OEM compliance standards. There is also an opportunity in this role to work 1 day per week from home on a rota basis.

What we can offer you

• 33 days’ annual leave, including bank holidays (pro rata)
• The opportunity to buy additional holiday
• Retail discounts that save you money every day
• Gym discounts, cash healthcare plans, and a cycle-to-work scheme
• Car discounts for new and used purchases and servicing
• Flexible pension scheme and Sharesave scheme to grow your savings
• Family-friendly policies that help you spend more time with the people that matter
• A wellbeing programme to support you and your family
• Ongoing recognition from your peers and leadership team
• A community volunteering day

What you’ll do day to day

• Ensure all vehicles meet required Service Level Agreement requirements set by our customers.
• Preparation and onward delivery of the fleet vehicle to the agreed standards.
• Ensuring training and knowledge is updated in line with the vehicle model changes etc, to carry out accurate vehicle handovers to all logistical suppliers.
• Thoroughly check vehicle specification prior to delivery ensuring the vehicle ordered matches the customer requirement.
• Gain and develop systems knowledge to effectively use the Dealer Management system (CDK Kerridge), the Factory ordering system (SLi) and our Fleet stock and orders system (Salesmaster / Fleetbase).
• Order delivery Packs and advise customer when the vehicle is enroute to site.
• Book PDI with the Service department
• Book delivery with a view to minimising costs, whilst operating within the customer’s SLA.
• Ensures all administration tasks are completed in a timely and accurate manner.

Helpful skills and qualifications

Don’t worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.

• Incredible customer service skills
• Self motivation and highly organised
• Excellent communication skills, verbal and written
• Previous experience in a sales admin role
• Computer literacy
• A fantastic coping strategy to work under pressure
• Customer always at heart

Who we are

Inchcape is a global automotive group that sells, services, and repairs the world’s best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz.

But you don’t need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That’s why we believe Inchcape is for everyone.