Cost Estimator

Excel Resourcing is currently recruiting for a Parts and Repair Cost Estimatorto work on a permanent role for our esteemed client based in Telford.The role: * Invoicing and controlling depot work-in-progress. * Checking system to ensure campaigns are completed and costed correctly. * Work within credit control policy and procedures * Carry out, retail, repair & maintenance, and internal costing as per company standards. * Supply fully priced estimates of repairs required and ensure work is authorised where required. * Audit job cards, associated service documentation and customer defect procedures for accuracy and adherence to internal and external procedures * Assist in achieving depot KPI’s in relation to efficiency, WIP targets, recovery rates and invoice lead time. * Achieve sold hours in line with current produced hours and set targets. * Resolve and assist in invoice queries and other administration duties when required. * Ensure all customer complaints are escalated to the Manager, ensuring quick resolution. * Maintain Dealer Operating Standards within department to a high standard. * Liaise with insurance companies for body shop repairs and authorisation. * Comply with company health, safety, and environmental policies always. * Contacting customers and obtaining order numbers as requiredThe Candidate: * experience within a similar environment * Effective communication * Strong IT skills * Attention to detail. * Awareness and understanding of commercial vehicle service, parts operations and repairs. * The ability to organise work on own initiative and work under pressure. * Excellent customer service skills * Commitment to providing a high-quality service. * Ability to actively seek solutions to problems.Working Hours:08:30 – 17:30Working Days:Monday to FridaySalary:Up to 28 k Per AnnumDepends on experience