Address
Form of work
SalaryWe are currently seeking a Counter Assistant to assist with the day-to-day running of our busy showroom. The role will involve dealing with customer enquiries, processing sales, stock replenishing and general upkeep of the showroom floor.
Key Responsibilities
- Provide excellent customer service.
- Communicate effectively with customers.
- Provide a welcoming and friendly environment for customers.
- Resolve customer queries and complaints in a timely and appropriate manner.
- Provide support for other trade counters as required.
- Assist with showroom security.
- Display product ranges and equipment.
- Where applicable, arrange PDI (pre-delivery inspection) for equipment sold.
- Work on electronic point of sale system.
- Replenish showroom shelves, create daily pick-lists and retain high shop-keeping standards.
Skills and Experience
- Must be able to demonstrate direct customer sales experience.
- Good numeracy and literacy skills.
- The ability to negotiate with customers.
- Capable of working on their own and make successful decisions contributing to a sale.
Benefits
- Accredited Living Wage Employer
- Pension Scheme
- Death in Service Scheme
- Extra holidays after one year
- Employee discount
- Cycle to work scheme
- Discretionary annual bonus, based on company performance
Job Type: Full-time
Pay: £24,960.00 per year
Work Location: In person
