Company

DrwSee more

addressAddressLondon, England
CategoryCustomer Service

Job description

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

The Onboarding Specialist will shepherd and help execute all aspects of the trading Counterparty Onboarding process, including gathering due diligence information, communicating status updates internally and externally, answering counterparty questions, and escalating issues internally as needed. You'll be responsible for providing high touch support to counterparties throughout the entire onboarding lifecycle. The work is independent, but you will be part of a fun, dynamic team with full support from your manager and teammates.

Key Responsibilities:

  • Manage all aspects of Counterparty Onboardings and periodic refreshes from end to end
  • Be the main point of contact and liaise directly with the counterparty to ensure all information is received and disseminated. Review/vet information provided by counterparty and proactively question inconsistencies as a preliminary check.
  • Liaise with our internal teams to gather and circulate information in order for them to conduct their checks/required tasks (e.g. compliance team to conduct KYC due diligence, legal to review/execute any required agreements, risk/credit to complete credit checks, tax to provide relevant tax documents, etc.) while at the same time fully understanding the steps that each internal group takes to complete their task.
  • Manage competing priorities and keep internal trading teams and stakeholders informed of status throughout the entire onboarding process and escalate issues as needed
  • Handle sensitive and confidential information in accordance with DRW's policies
  • Recommend, develop, and implement solutions to support continuous improvement to our processes and procedures
  • Use critical thinking and problem solving skills to independently anticipate, analyze, escalate and resolve any issues

Required Skills & Experience:

  • BA/BS degree in Finance, Business, Legal Studies, and/or similar discipline
  • 1-3 years of relevant experience, preferably working in financial services, compliance, or legal environment
  • Background in KYC requirements/regulations would be helpful
  • Ability to effectively analyze/vet counterparty information and documentation in order to facilitate account opening
  • Strong organizational and time management skills; excellent attention to detail
  • Exceptional written and verbal communication skills
  • Ability to work well under pressure and handle challenging deadlines; high sense of urgency
  • Proven analytical and problem-solving skills
  • Collaborative and positive team player focused on achieving team success
  • Knowledge of financial industry products and trends
  • Proven relationship management skills
  • Highly capable of working independently; while at the same time escalating material updates to management

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

#LI-DW1

Refer code: 3032143. Drw - The previous day - 2024-03-21 15:25

Drw

London, England
Popular Onboard Specialist jobs in top cities
Jobs feed

Technical Service Advisor

Harwoods

Hilsea, Hampshire

£28,000 - £34,000/annum

HGV Parts Advisor

Asi Recruitment

Reading, Berkshire

£28 - £28,000/annum

Customer Service Administrator

Office Angels

Nottingham, Nottinghamshire

£12.27/hour

German Customer Service Coordinator

Elevation Recruitment Group

Rotherham, South Yorkshire

£25,000 - £28,000/annum

Customer Service Advisor

Solus Accident Repair Centres

Basingstoke, Hampshire

£24,960 - £31,820/annum

Sales Advisor

Mayday Personnel Services Ltd

Knowle, Hampshire

£27,000 - £28,100/annum

Customer Service Administrator

Sgs

GU16 7ER

Customer Advisor

Imh Recruitment

Sheffield, South Yorkshire

£24,207/annum

Customer Service Advisor - Finance

The Recruitment Group

Gosforth, Cumbria

£23,400 - £27,000/annum

Customer Service Advisor Work From Home

Back 2 Work Complete Training

Trafford Park, Greater Manchester

£26,200/annum

Share jobs with friends

Related jobs

Counterparty Onboarding Specialist

Client Onboarding Specialist

Columbia Threadneedle Investments

Full-time

London, Greater London

2 months ago - seen

Recruitment and Onboarding Specialist

Taiko

London, England

3 months ago - seen

Client Onboarding Specialist - AML/KYC/Refresh

Britannia Global Markets Limited

London, England

3 months ago - seen

Asset Onboarding Specialist

Transact

London, Greater London

4 months ago - seen

Onboarding Support Specialist

Afterpay

London, England

4 months ago - seen

Asset Onboarding Specialist

Transact

Competitive salary

London, England

4 months ago - seen

Onboarding Support Specialist

Parkside

£113/day

London, England

4 months ago - seen

Onboarding Support Specialist

Parkside Office Professional

£113.12 per day

London, England

4 months ago - seen

Allocation and Onboarding Manager

Hays Specialist Recruitment Limited

£44,000 - £46,000 per annum

London, England

5 months ago - seen

Compliance and Onboarding Specialist

C & C search

£40000 - £490000 per annum

London, England

5 months ago - seen

Global Contracts and Onboarding Specialist

C & C search

£35000 - £45000 per annum

London, England

5 months ago - seen

French speaking Onboarding Specialist

French Selection

£40,000/annum

London, England

5 months ago - seen