Address Reporting to
Field staff supervisor
Location
Shorts Gardens Covent Garden London WC2
Department
Network Operations
Reference Number
Employment Period
Full
CiP/Bonus Level
3%
Salary
£34,303 - £40,956
Closing Date
10/03/24
All applications will be reviewed after the closing date.
We also provide the following additional benefits.
Annual Leave
Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
Tenancy Loan Deposit scheme
Tax efficient benefits: cycle to work scheme.
Season ticket loan
Occupational Health support
Switched On – scheme providing discount on hundreds of retailer’s products.
Supplier discounts, such as O2, EE, Vauxhall cars, Universal tyres
Discounted access to sports and social clubs
Employee Assistance Programme.
Nature and Scope:
The post holder is required to assist the craftsperson in their role in terms of network maintenance, reinforcement, alterations, and fault repairs on the LV/HV distribution network. This will also include assisting in the restoration of LV supplies as part of fault working and system emergencies involving switching and jointing work on the LV/HV distribution network.
This will be done by observing the work in progress to ensure correct procedures are being followed regarding PPE and safe working practices for the task in hand.
Although the person has no budgetary or staffing responsibilities, he/she does have a direct input to the financial budget in terms of personal responsibility for a vehicle plus other plant, material, and equipment up to a value of £20k. These include a van (shared), compressor, generator, drilling equipment and personal protection equipment. It is usually the Fitter/Jointers responsibility for vehicles, tools, and equipment as he/she will be the person liable for any damage/loss. Please note that a vehicle is not supplied with this role .
Craft Attendants will be required to demonstrate a responsible and safe approach to unplanned hazardous situations. They will be required to deal professionally with members of the public, emergency services and local authorities when representing UK Power Networks in emergency situations.
The successful candidate will work A 37-hour week, over a 24-hour shift pattern, that includes nights and weekends, working 12-hour shifts that includes public holidays.
The post holder, along with the Craftsperson, reports to the Field Staff Supervisor which forms part of the Network Operations business unit. The unit is responsible, amongst other responsibilities, for the rapid restoration of customer supplies through the dispatch of first response technicians, fitters, and linesmen.
The Craftsperson is allocated work activity sometimes by some form of dispatch and at other times through a field engineer or scheduling teams. This can range from one complicated piece of work each day to a number of work tasks. The jobs can range from daily jobs to jobs needing to be carried out up to seven days although the jobs are laid out for the Craftsperson and the Craft Attendants.
It is the role of the Craftsperson to take hold of the work pack, look at the work pack, assess by means of his/her own judgement whether he/she, in conjunction with the Craft Attendant, can undertake the work in accordance with the workbook. If there are any queries regarding the nature of the work or whether he/she feels able to undertake the work in line with the workbook, he/she can discuss such queries with the Control Room and speak with the Field Engineer or Supervisor.
The post holder has an Individual Performance Review meeting with the Field Staff Supervisor where goals and objectives are set and there is also a monthly team talk with the Field Staff Supervisor
In carrying out his/her role, the Craft Attendant may work with another Craftsperson if his/her regular Craftsperson is on leave, so the post holder has to demonstrate flexibility and good teamwork ability
Key Competencies:
Customer focused with the ability to develop a good rapport with customers as well as form effective relationships with colleagues and members of the public.
Working as a support to the Fitter/Jointer the post holder must be able to work under pressure, work effectively to schedules, work on own initiative in terms of assessing whether a job can be undertaken within the allotted timescales and be self- reliant.
Good team working ability in terms of being able to collaborate with others to ensure that work is undertaken to quality, cost, and time requirements.
Self-motivation including the willingness and ability to keep abreast of national regulations and network standards relating to health & safety and electricity distribution.
The post holder should have a positive attitude and a high level of energy. The post holder should also be flexible, adaptable, and responsive to change.
Good communication skills to be able to establish strong informal relationships with colleagues across Networks as well as be able to interpret technical information and explain this to others.
Health & Safety dimensions – the post holder is competent enough to be able to effectively use a particular piece of equipment and be able to access confined spaces including tunnels.
Training will be provided to suitable candidates; it is not required for applicants to have the full list of qualifications to be invited for interview.
Principal Accountabilities:
Observe all work being carried out on live LV apparatus with exposed conductors.
Ensure safe use of equipment in line with health & safety procedures and network standards specifically that colleagues on site are also wearing the relevant PPE. (This forms part of the duty of care of all operational staff under the Health and Safety at Work Act 1974).
Set equipment up for the Fitter/Jointer including preparation of work, laying out tools and equipment for a task and equipping the vehicle to enable jobs to be carried out.
Assists the Fitter/Jointer when he/she carries out work on live 240/415v apparatus, conductors or equipment as required in accordance with appropriate safety procedures.
Use appropriate IT equipment such as Toughpad, SAP data collection devices– an electronic job issuing system.
Assist the Fitter/Jointer with all aspects of maintaining and inspecting the LV and HV network.
Supports the Fitter/Jointer in terms of uses own judgement to undertake risk assessment of a job in terms of feasibility, safety, knowledge of tools and equipment and timeliness and liaise with Field Engineer as and when appropriate.
The post holder undertakes a system emergency storm role where he/she carries out in accordance with network standards and safety requirements .
Essential Knowledge, Skills, Qualifications and Experience:
Educated to at least GCSE level or equivalent.
An understanding of the Electricity at Work Act including understanding electrical diagrams and maps i.e., points of isolation/earthing
New Roads & Street works Act (NRSWA) – Units 1, 2 and 3 successfully achieved.
Training would initially be at a training centre for a basic grasp of policy and health & safety. Craft Attendants would be expected to learn on the job.
Trained in First Aid
Awareness of policies relating to network standards and Health & Safety. Leading to a sound knowledge of electrical distribution. The Craft Attendant has to be aware of such policies, but only enough so as to escalate to the craftsperson if he/she felt there was a failure to follow a policy.
Full UK driving licence required.
Please Note: Internal candidates are eligible to apply for internal positions once they have successfully completed any contractual probationary period.
Health & Safety Responsibilities
Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.
Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.
Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used.
If in doubt ask!
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
