Credit Controller

Location: North West England, Cheshire, Runcorn

Job Type: Contract, expected to work Full-Time hours

Salary: £13 - £15 Per hour

Skills: Credit Control, Bad debt reduction

• Reducing outstanding debts
• Collecting debts mainly by telephone, but also sending and following up via emails
• Monitor and manage customer accounts to ensure timely payment of outstanding invoices
• Perform credit checks on new customers and assess credit risk
• Review and analyse aged debt reports to identify delinquent accounts and take appropriate action
• Investigate and resolve any billing discrepancies or disputes
• Maintain accurate and up-to-date records of customer interactions and payment status
• Prepare and send out monthly statements and reminder letters to customers
• Work closely with internal stakeholders, such as sales and finance teams, to resolve customer queries and ensure smooth payment processes
• Assist in the development and implementation of credit control policies and procedures
• Proactively identify opportunities for bad debt reduction and implement strategies to minimise financial risks

• At least 3 years experience as a Credit Controller
• Solid understanding of credit control principles and practises
• Excellent knowledge of accounting software and MS Office, particularly Excel
• Strong communication and negotiation skills
• Ability to work independently and as part of a team
• Attention to detail and strong analytical skills
• Ability to prioritise and manage multiple tasks effectively

• Strong knowledge of credit control practises, including debt collection and payment reconciliation
• Familiarity with relevant legal and regulatory requirements
• Proficiency in using accounting software and MS Office, particularly Excel
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities

• This position is office-based 5 days per week
• Standard working hours, Monday to Friday