Crew Member And Tour Guide

Overview:
Loch Shiel Cruises operates a classic boat that accommodates up to 45 passengers for scenic tours on Loch Shiel in the beautiful Highlands of Scotland. We operate from April to October 6 days a week. We are dedicated to providing a top-notch experience for our guests, combining stunning views with exceptional service.

Job Description:
As a Crew and Tour Guide at Loch Shiel Cruises, you will play a key role in ensuring the smooth operation of our cruises and providing an unforgettable experience for our guests.

Your responsibilities will include:
- Mooring and unmooring the vessel, ensuring it is ready for each cruise.
- Cleaning and preparing the boat for passengers, maintaining a high standard of cleanliness and presentation.
- Reading a prepared commentary via a microphone to provide interesting and informative insights during the cruise.
- Serving items from the bar to guests, offering a selection of beverages and snacks.
- Assisting passengers with embarking and disembarking the boat safely.
- Distributing binoculars, blankets, and ponchos to passengers as needed to enhance their experience.
- Following the captain's orders and assisting in emergency procedures if required.
- Assisting in briefing passengers before each cruise, providing important information and safety guidelines.
- Spotting wildlife and pointing out points of interest to enhance the guest experience.
- Creating a warm and friendly atmosphere on board, maintaining the high standard of service that has earned us lots of 5-star reviews.

Requirements:
- Previous experience in a customer service or hospitality role is preferred but not necessary.
- Strong communication skills and the ability to engage with guests of all ages.
- Knowledge of the local area, wildlife, and history is a plus but we will help you learn.
- Ability to work well in a team and follow instructions from the captain and management.
- First aid certification and boating experience are advantageous but not required.

- Flexibility to work varying schedules, including weekends and holidays.
- Physical stamina to walk or stand for extended periods of time during tours.

-Willingness to work in all weathers.

If you are passionate about providing exceptional guest experiences to visitors from around the world in a stunning natural setting and are ready to be part of a dynamic team, we would love to hear from you. Join Loch Shiel Cruises and help us create unforgettable memories for our guests on the waters of Loch Shiel.

Apply today!

Job Type: Zero hours contract

Salary: £12.00 per hour

Expected hours: 21 – 45 per week

Benefits:

• Company events
• Flexitime
• Free or subsidised travel
• Free parking
• On-site parking

Schedule:

• Day shift
• Overtime
• Weekend availability

Supplemental pay types:

• Tips

Work Location: In person

Application deadline: 05/04/2024
Reference ID: 2024CREW
Expected start date: 12/04/2024