Criminal Records Administrator

RSR are currently recruiting for a Criminal Records Administrator

Job Description:

Working within the ACRO Criminal Records Office (ACRO), to interrogate policing databases to respond to enquiries from customers and stakeholders. To carry out searches, review and compare information and prepare disclosure documentation for the prevention of crime and to support the criminal justice system.

Location: Fareham

Contract: 6 months

Work hours:Full time - Office Hours - Office based

Salary: £12.92 per hour PAYE

Vacancies: 1

Main duties and responsibilities

• To search databases and other manual records, validating and checking documents received to ensure the accuracy and relevance of the information held or provided.
• To ensure information has been updated on policing systems accurately and liaise with external forces/agencies to advise of any discrepancies so appropriate amendments can be made.
• Handle sensitive data and process policing checks in accordance with ACRO service level agreements and the relevant weeding rules and record all decisions appropriately to ensure the prevention of data breaches.
• To take appropriate action to resolve queries at first point of contact whenever possible, being accountable for maintaining a high standard and managing customer’s expectations in relation to the services ACRO provides.
• To disclose information to authorised agencies/applicants in accordance with national and international guidelines, or personal data to data subjects under the General Data Protection Act 2018 as appropriate and ensure work is processed in accordance with ACRO service level agreements.
• To identify intelligence and refer it to the relevant internal or external department to ensure the data is shared appropriately.
• To undertake good housekeeping of records on police databases in accordance with agreed policies and procedures and maintain efficient and effective office systems and records.
• To give regular and effective service
• All role holders will be expected to attend and successfully complete various in-house and national PNC courses and any other role specific training as required.
• Role holders may need to undergo and maintain enhanced vetting in order to carry out the full duties of the role

Essential

• Educated to QCF Level 2 At least 3 passes to include English and Mathematics OR work experience deemed to have brought the post holder to a comparable level.
• Experience in handling confidential information, both manual and computerised.
• To be computer/keyboard literate and a competent keyboard user.
• Proven experience of updating a computerised system with speed and accuracy.
• Proven experience of working with minimal supervision.
• Proven experience of paying attention to detail.

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.

Red Snapper Recruitment is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.