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SalaryWe’re a thriving team passionate about working together to deliver excellence, all in a natural forest environment.
Welcome to Center Parcs – the number one choice for short break holidays, employing a team of over 10,000 across Head Office and six separate villages located in the UK and Ireland.
ABOUT THE ROLE
CRM Assistant - hybrid role with 2 days office-based and 3 days homeworking
Circa £22,500 per annum
Reporting to the CRM Manager (Accommodation), you will support the execution and analysis of Center Parcs accommodation email and SMS campaigns to increase guest revenue and create guest loyalty.
Excellent communication skills will be required as you will work closely with other teams within Sales & Marketing to support with briefs, ensuring they contain sufficient information and insight required for on-time delivery of email campaigns.
Other responsibilities will include:
- assisting in creating direct marketing campaign workflows including accurate data extracts, building emails and ensuring all campaigns are tracked correctly
- reviewing and analyse the performance of all accommodation campaigns, working with the CRM Executive to create actionable reports
- pulling together the performance data of all accommodation campaigns
- analysing information and providing actionable recommendations
- working closely with our brand and PR teams to deliver direct marketing campaigns across email and SMS
- helping with the implementation of a full test and learn programme
- collating email marketing trends information and competitor activity on a monthly basis
Strong attention to detail will be required in this role, along with good numeracy and analytical skills.
HOURS OF WORK
You will be contracted to work 150 hours per 4-week period (37.5 hours per week). Normal Head Office working hours are 9am to 5pm, Monday to Friday, however occasional flexibility may be required.
Please note, this role will be hybrid with 2 days office-based and 3 days homeworking.
ABOUT YOU
Essential requirements:
- Excellent organisation skills
- Strong attention to detail
- Good numeracy and analytical skills
- Demonstrable experience of working within digital marketing (CRM disciplines preferred) or degree level education in marketing and/or an analytical related subject
- Extensive experience with MS Excel, MS Word and MS PowerPoint required
Desirable requirements:
- Good general knowledge of digital marketing
- B2C experience ideally within a leisure, travel or retail environment
ABOUT THE BENEFITS
Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
- An Employee Assistance Program - providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we’d love to see your application.
Closing date: 26 March 2024 at 12 Noon
Interviews to be held: w/c 1 April 2024
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
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At Center Parcs, everyone’s welcome.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
