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Form of workJob Brief: CRM Manager (HubSpot and Salesforce)
Client: Leading Marketing Firm in Central London
Position:CRM Manager with Expertise in HubSpot and Salesforce
Location: Central London
About the Client:
Our client, a forward-thinking marketing firm based in Central London, is at the forefront of delivering innovative marketing solutions to a diverse range of clients. As part of their expansion, they are seeking a skilled CRM Manager to join their dynamic team. The ideal candidate will have a proven track record of successfully implementing and managing CRM strategies, with specific expertise in HubSpot and Salesforce.
Key Responsibilities:
- Develop and execute CRM strategies to optimize customer engagement, retention, and overall satisfaction.
- Implement and manage CRM systems, with a focus on HubSpot and Salesforce, ensuring effective integration with other marketing and sales tools.
- Collaborate with cross-functional teams, including marketing, sales, and customer support, to streamline processes and enhance the overall customer experience.
- Utilize data-driven insights to segment audiences and personalize communication strategies for targeted and effective campaigns.
- Create and maintain customer journeys, workflows, and automation processes within CRM platforms.
- Provide training and support to team members on CRM best practices and system usage.
- Monitor and analyze CRM performance metrics, generate reports, and provide actionable recommendations for continuous improvement.
- Stay informed about industry trends, emerging technologies, and updates to CRM platforms.
Qualifications:
- Proven experience as a CRM Manager, with a focus on HubSpot and Salesforce.
- Strong understanding of CRM best practices and the ability to tailor strategies to specific business objectives.
- Experience in data segmentation, campaign automation, and personalized customer journeys.
- Proficiency in using HubSpot and Salesforce, including configuration, customization, and integration with other tools.
- Excellent communication and collaboration skills to work effectively with cross-functional teams.
- Analytical mindset with the ability to translate data into actionable insights.
Why Join the Team:
- Innovative and collaborative work environment.
- Opportunities for professional development and growth.
- Exposure to a diverse range of clients and industries.
- Central London location with convenient access to transportation.
- Competitive salary and benefits package.
How to Apply:
If you are a CRM Manager with a proven track record of success, particularly with HubSpot and Salesforce, we encourage you to apply. Please send your resume and a cover letter detailing your relevant experience.
Our client is an equal opportunity employer and welcomes candidates from all backgrounds to apply.
Application Deadline:
Join our team in Central London and play a key role in shaping effective CRM strategies that enhance customer engagement and drive business success. Your expertise will contribute to the continued growth and innovation of our client's marketing initiatives.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
