Crm Manager

CRM Manager - Retail, Clothing Brand

Up to GBP50k + Great Benefits / (inc on-site gym/ 40% off the brand)

Speke/ Widnes based

Do you want to work for a vibrant and ambitious clothing brand?

We are currently exclusively partnered with an exciting and hugely ambitious clothing brand as they look for a new CRM Manager to join their team. This will be a brand-new role for the company and a chance to design your role and create your own strategy. You will be responsible for the management of the day-to-day CRM strategy and execution.

CRM Manager

Main roles and Responsibilities:

• Management of our global CRM strategy across email and SMS in alignment with business objectives.
• Executing plans to optimise customer lifetime value, enhance retention and boost acquisition.
• Analyse performance data and campaign results to continuously optimise and improve segmentation, messaging, creative, and overall performance.
• Lead the launch of our customer loyalty scheme.

Requirements, skills and experience:

• 3+ years' experience in a CRM role.
• Experience using CRM and email marketing platforms and tools (experience using Klaviyo is highly desirable).
• Strong ability to analyse data and convert insights into actions.
• Knowledge of Google Analytics 4.
• Experience using Triple Whale (desirable)

Benefits for you:

• Private healthcare
• Birthday off as paid holiday
• Free refreshments provided
• An entitlement to full pay whilst off sick for a limited number of days (in addition to statutory sick pay entitlement)
• 26 days holidays plus 8 bank holidays
• 40% staff discount

Please apply with your latest CV! We look forward to hearing from you!

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NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information