Company

Jacob Rose Recruitment LtdSee more

addressAddressHighbridge, Somerset
type Form of workPermanent
salary Salary£31,000/annum
CategoryBanking

Job description

Jacob Rose recruitment is delighted to be working with our client a well established business based in Highbridge who are seeking a Customer Account Manager to join them on a permanent basis.

The Customer Account Manager is the main point of contract for all client communication and will be responsible for the delivery of exceptional levels of customer service. The successful candidate will be coordinating activities to ensure contracts are completed on time and within budget.

Key Responsibilities

  • Responsible for the progress of contracts. Monitoring new contracts and incomplete orders ensuring that any issues are resolved promptly
  • Ensuring that customers are kept informed on a regular basis
  • Liaising with project managers and external teams to control the contract through the business from pre-delivery through to completion.
  • Liaising with the Customer Services Manager regarding any changes to the Delivery Schedules, ensuring that changes can be accommodated
  • Raise and administer purchase orders for requirement as required
  • Ensure database is up to date with contract status
  • Issuing and collection of required customer payments throughout their contract

Essential Skills and Experience

  • Proven customer service experience or account management experience
  • Able to demonstrate a high level of professionalism, integrity and commitment
  • Motivated self-starter who is proactive in their approach
  • Ability to maintain accurate records and file notes
  • Strong administration and organisational skills
  • Ability to manage conflicting priorities, calmly and pragmatically
  • Articulate, able to generate excellent working relationships across the Company at all levels and be an effective communicator via email, telephone and face to face
  • Excellent ICT skills including Microsoft Office applications and bespoke software

Benefits

  • Competitive salary of £31,000 with confidence of working for an established and growing company
  • Company Pension Scheme
  • Medicash Employee Assistance Programme
  • Bereavement leave
  • Company events
  • Company pension
  • Cycle to work scheme
  • Free on site parking
  • On-site parking
  • Sick pay

If you would like to apply for this role of Customer Account Manager, then please send your cv through today for consideration.

Refer code: 3378940. Jacob Rose Recruitment Ltd - The previous day - 2024-05-22 21:30

Jacob Rose Recruitment Ltd

Highbridge, Somerset
Popular Customer Account Manager jobs in top cities
Jobs feed

HR Manager

Edwards & Pearce

Kingston upon Hull, East Riding of Yorkshire

£40,000 - £45,000/annum Plus Benefits

Senior Quality Assurance Technician

Michael Page

Wetherby, West Yorkshire

Recruitment Consultant £40K-£50K OTE

Manpower

Leeds, West Yorkshire

£25,000 - £28,000/annum Training + Commission OTE

Maintenance and Engineering Manager

Select Engineering

Halewood, Merseyside

Early Careers & Skills Development Coach

Arm

East Riding of Yorkshire, England

£41,997 - £47,956/annum

Hygiene Supervisor

Valeo Foods Uk

Cleckheaton, West Yorkshire

£30,000/annum

Curriculum Leader – Business and Economics

Kiwi Associates

Brislington, Bristol

£30,500 - £50,103/annum

Financial Coach

Recruit Wealth Ltd

Edinburgh, City of Edinburgh

Join Our Winning Team & Score Big in Education!

Supply Desk

Cardiff, Wales

£80 - £90/day

Tennis Trainer

Edinburgh Leisure

City of Edinburgh, Scotland

Share jobs with friends

Customer Account Manager

Change Recruitment Services Ltd

Somerset, England

2 months ago - seen

Account Manager, GBP35,000 basic

Aaron Wallis Sales Recruitment

30000.00 - 35000.00 GBP Annual

Somerset, England

5 months ago - seen

Customer Account Manager

CURO GROUP LIMITED

30000.00 GBP Annual

Bath, Somerset

5 months ago - seen