Customer Care Administrator

We are currently working with Nationwide house builder who is looking to add an experienced Customer Care Administrator to the team. With this role there is the benefit of free parking on site and working within a friendly work environment that can provide opportunities for growth and development. If you are an experienced Scheduler, Customer Service Advisor or Scheduling Administrator this role may be for you.
Customer Care Administrator
Salary: From £24,000
Working Days: Monday - Friday
Location: CF72
As a Customer Care Administrator you will be working on the Customer Care team assisting with:
·Administrative support to the team
·Maintain database with accurate and updated information
·Manage invoices for payment and resolving any invoice queries
·Supporting and working closely with Contract Managers
·Providing exceptional customer service and communication
·General admin duties
·Handle customer queries and complaints
·Liaising with tenants and booking in appointments for maintenance & services
To be Successful in this Customer Care Administrator position you will need:
·Previous scheduling experience
·High level of customer service skills
·Great communication both written and verbal
·Experience in a similar position
The benefits of this Customer Care Administrator role are:
·Friendly work environment
·Growing team with lots of opportunity to progress
·High retention office
·Free onsite parking
If you would like to apply for this Customer Care Administrator role please apply here or send your CV to Kyrie.Samuels @ (url removed) or call (phone number removed)