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Form of work Jersey Electricity (JE) is on a mission to inspire a zero- carbon future and deliver outstanding customer experiences along the way, raising Industry standards.
As we continue on this exciting journey, we’re looking for an energetic, resilient, and compassionate individual to join our customer centric Customer Care team as a Customer Care Advisor.
You'll play a critical part in providing exceptional customer support through various channels, including phone, email, and face-to-face interactions.
As we continue on this exciting journey, we’re looking for an energetic, resilient, and compassionate individual to join our customer centric Customer Care team as a Customer Care Advisor.
You'll play a critical part in providing exceptional customer support through various channels, including phone, email, and face-to-face interactions.
Handling customer complaints and issues promptly and effectively is a key responsibility of the role, with a focus on achieving "first time every time" resolution.
If you want to be part of a welcoming and supportive team, with a dedication and talent for providing exceptional customer service and assisting customers in becoming more energy efficient then we want to hear from you!
In addition to our attractive benefits package, we’ll support your growth and development starting with full training for this role.
