Customer Care Technician

Creating and building beautiful award-winning homes is what we do at Dandara. Homes that combine innovative design with only the highest standards of quality which is something we have been doing for over 30 years.

About the role

The successful Customer Care Technician will cover the developments in our Eastern region covering Essex and Suffolk. With our growing portfolio of over 12,000 properties across the UK, this is a dynamic and busy role that will keep you on your toes.

What you will do:

• Take instruction from Customer Care Co-ordinators/Administrators, ensuring all customer appointments are attended on time and any materials required are sourced prior to the appointment
• Complete snagging works on newly occupied new build homes eg taps, basic plumbing, painting, tiling etc.
• Any other ad-hoc maintenance job
• Complete all required paperwork (timesheets) for submission to the Divisional offices, facilitating accurate record keeping
• Carry out inspections of reported defects as and when required and issue a full report with photographs to the Customer Care Co-ordinator/Administrator

What you will have:

Essential

• Experience within a similar role or tiling, plumbing, carpentry background
• A highly competent multi-skilled Tradesperson
• Full valid UK driving license
• Great time management, organisation, and people skills
• Strong knowledge of construction and ability to problem-solve with defects, likely to come from a background in the trades e.g. Painting, Decorating, Carpentry and Joinery

What we will offer you:

Dandara was established in 1988 from the desire to provide innovative homes and commercial properties, which would offer real value for money without compromising on design, durability or quality. Today Dandara is one of the UK s largest independent property development companies, with over 10,000 happy customers and more than 100 industry awards for design and quality and it s all thanks to the vision and passion of our dedicated team.?Our benefits include:

• GBPup to GBP45,000 subject to experience
• 33 days holiday (inclusive of bank holidays)
• GBPcompetitive annual bonus (discretionary)
• Company Van and tools provided.
• Up to 5% pension scheme (salary sacrifice scheme)
• 2x salary life assurance (paid option to increase to x4)

If you are an experienced, driven, and ambitious Customer Care Technician that would like to join one of the UK's most well-respected housebuilders - this may be the role for you!

Important note:

No recruitment agency applications will be considered for this role. Any CVs received will be considered a free gift.