About the role

Great Britain's electricity system is undergoing an ambitious, exciting and vital transformation. Together with industry, we are creating a cleaner, greener system, one that protects the planet and serves generations to come.

As a Senior Connections Contract Manager, you’ll manage and lead our customers’ journey connecting low carbon technology to power the country. From huge wind farms in Scotland to solar farms in Skegness – you’ll help us tackle climate change by transitioning GB’s electricity system to net zero.

As part of an ambitious Connections team, here, we’ll empower you to deliver commercial aspects of a customer connection by developing solutions that meet their precise requirements.

You’ll be the single point of contact for our customers, managing them throughout the life of their project. You’ll need to be resilient and able to handle the pressures that come within an industry driving forward to enable net zero by 2050.
You’ll be based in Warwick, Wokingham or Glasgow and can enjoy our hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

About us

Our mission is to facilitate the decarbonisation of Great Britain’s energy network and ensure the delivery of reliable, affordable, and green electricity for consumers. We work with stakeholders across the whole energy industry to plan for future network needs, using insight to make sure we can balance the system today and find opportunities to transform the way it operates tomorrow.

Becoming the National Energy System Operator
In Summer of 2024, the ESO will transition to becoming the National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator will be the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.

The ESO, including all of its existing roles, will be at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.

The organisation will be set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As the ESO are today, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.

The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.

About you

What we do isn’t just important – it’s essential. That’s why we look to recruit experts in their field. In this case, we’re looking for someone who has:

• Experience of dealing effectively with customers leading to resolution of disputes
• Appreciation of the regulated framework in which licensed companies operate for example; The STC, Grid Code and CUSC.
• An Understanding of the role of the energy industry and the challenges it faces to get to NetZero by 2050.

What you'll get

A competitive salary between £55000-£71000– dependent on capability.
As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

You will also have access to a comprehensive benefits package tailored to support your well-being and professional success. From a competitive salary to flexible work arrangements, we promote your work-life balance. Enjoy fit for purpose wellbeing and lifestyle offerings, ongoing skill development aligned to our Purpose and Values, and be part of a supportive community that values your individuality and where you can belong.

Key Accountabilities

• Develop and maintain excellent relationships with a portfolio of customers across the electricity industry, managing contractual risks and developing solutions to deliver the best outcome for the ESO, Customer and end Consumer.
• Work with stakeholders to draft and proactively manage contracts for connections to the National Electricity Transmission System across all stages of the project lifecycle.
• You’ll need to have strong project management capability to balance the needs of all key Stakeholders.
• We’re looking for innovative thinkers to challenge the norm, drive projects at the forefront of a changing industry and deliver meaningful change.
• As a Senior Connections Contract Manager you’ll be expected to be an inspiring leader, setting an example for others to follow, deputising for the Connections team manager and representing Electricity Customer Connections at meetings internally and externally.

What you'll need

• Demonstrated ability to engage both internal stakeholders and business partners to achieve target outcomes.
• Evidence of delivering complex, multi-stakeholder programmes with tight timelines.
• Experience in working in multi-disciplinary teams and ability to influence outcomes in alignment with business goals.
• Proactive and positive can-do attitude and growth mindset.
• Broad knowledge of technology platforms and delivery processes

Desirable, but not essential:

• Contractual management

More information

This role closes on 9th of April 2024 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. Interviews will be held on 19th April 2024.
We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.