Customer Experience Specialist

Are you ready to transform your customer service expertise into a fulfilling career? If you excel in problem-solving and are tech-savvy, we invite you to explore an exciting opportunity with Red Dot Search. With a minimum of 6 months of customer service experience, you could be the perfect fit for our growing team based in Bredbury.

Who We Are:

Red Dot Search proudly collaborates with a leading company in the customer service sector, seeking to expand its dynamic team in Bredbury. Join us and become part of a company renowned for its dedication to employee growth and customer satisfaction.

Your Role: Customer Experience Specialist

As the cornerstone of our client's customer service, you'll tackle technical queries, elucidate products and services, and deliver solutions that genuinely impact our customers' lives. Expect each day to be diverse, filled with a range of tasks to keep you engaged.

What We Offer: Customer Experience Specialist Role

- Competitive hourly rate: £10.38 (£21,290) - £10.62 (£22,089), with additional pay for evening and weekend shifts.

- Full-time, permanent contract of 40 hours per week.

- Substantial discounts on various products and services.

- Exclusive gym membership discounts.

- Regular performance-based incentives and prizes.

- Fortnightly pay cycle.

- Access to professional development and training resources.

- Comprehensive benefits package, including holidays, healthcare, and pension (after one year).

- Free onsite parking.

What We Need From You:

- Flexibility for shifts between 7:45 am - 9 pm (Monday to Friday) and 7:45 am - 8 pm (Saturday and Sunday).

- A collaborative and independent work ethic.

- Full commitment to our comprehensive training program.