Customer Relationship Coordinator

Davies Turner has an exciting opportunity for a Customer Relationship Coordinator to join their Ocean Key Accounts Import team based in Coleshill.

Location: Coleshill, B46 1DT

Salary: Competitive + Benefits

Job Type: Full-Time, Permanent

About Us:

Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 branches across the U.K. Our turnover is in excess of GBP250 million and rapidly growing with nearly 1,000 colleagues.

Customer Relationship Coordinator - The Role:

Based within the Ocean department you will work as part of a team and assist with:

- Arranging and processing import bookings, including customs clearance

- Preparing quotations

- Liaising with our customers, offices and overseas partners

- Charging files, passing invoices and dealing with queries

- Dealing with customers, keeping them updated, solving problems

This position is based at Coleshill which is easily commutable from Tamworth, Solihull, Nuneaton and Birmingham. Our offices are opposite Coleshill Parkway Railway Station which offers a direct link to Birmingham Grand Central and Nuneaton.

Customer Relationship Coordinator - You:

Experience within the freight forwarding industry is preferred, suitable candidates should possess;

- Knowledge of customs regulations

- Excellent communication skills

- Keen eye for detail, adaptable with a willingness to learn

- Proficiency in all Microsoft programmes

- Ability to work in a customer focused environment in a professional manner

- A team player, keen to play a part in the success of the department

- Attention to detail, adaptable and willing to learn

- Good commercial awareness

In addition, you will need the right to work in the UK we are unable to sponsor work permits.

Customer Relationship Coordinator - Benefits :

- Up to 25 days holidays plus Bank Holidays

- Life Cover

- Profit related pay

- Defined contribution pension scheme

- Discounted store/shopping benefit scheme

- Private Healthcare

- Car Parking

- Employee Assistance Programme

- Training opportunities

Some benefits are subject to a qualifying period

To apply for this exciting Customer Relationship Coordinator opportunity, please click Apply now.

Top Track 250 Company as awarded by the Sunday Times.