Customer Relationship Manager

We are currently recruiting for a Customer Relationship Manager role in Bradford working for a well known Water Provider on their Billings Team.
Salary - £24,637.53 per annum
Hours - 37.5hrs per week
Shifts - Mon-Fri 10am-6pm, 2 Saturday p/m minimum (9am-5pm)
Role: training 5 weeks in office, 1 day WFH to set up Hybrid, after 3 months hybrid, 2 days in office
Start 13th May
Working as a Billing Customer Service Advisor you will be responding to a variety of billing calls from Yorkshire Water's customers, answering questions and queries about their accounts. These can vary from taking simple bill payments, dealing with changes of address to responding to more complex calls explaining how bills are calculated
We are looking for candidate who have strong customer service experience and a willingness to learn and progress!
See below just some of the great benefits we offer…

• Hybrid working environment (once you have passed your probation period)
• 25 days plus bank holidays plus an extra 'Well-being day' added on top of your holiday allowance
• Recognised in the 'Best Companies' to work for awards
• Fantastic progression plan where you can earn up to £26,112
• Open to candidates who have limited contact centre/customer service experience
• Superb 5-week training programme
• Access to Myoffers Portal - Discounts/vouchers for some of the top retailers
• Occupational Health team to look after your wellbeing and fully trained first aiders
• Annual company performance related bonus
• Pension scheme
• Rewards & Recognition scheme
• Free onsite parking and cycle to work scheme
• Loop Social Club with access to reduced priced tickets for events
• Regular events to recognise and celebrate our employee's diverse cultures
• The option to volunteer in the community
  If this sounds like the role for you then apply now!
  CCNorthwest

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.