Customer Relationship Specialist

Our client is a fast growing mortgage company revolutionising the process of lending. Providing their customers with a 5 star service, they are looking for a Customer Relationship Specialist to join their busy team. The successful candidate will be customer focused, enthusiastic and proactive individual. This is a hybrid opportunity once you have been fully trained.

The Role:

Working in a fast paced environment the Customer Relationship Specialist will be -

• Looking after all things pre-application and post-completion
• Supporting customers, helping them to be prepared as possible
• Understanding of the house buying process
• Managing brokers diaries, booking in appointments with both new and existing customers
• Contacting and managing customers through various channels including CRM systems, introducer networks and social media
• Proving exceptional customer service, nurturing and building relationships
• Prioritise multiple tasks and projects effectively
• Supporting other business departments when required

The Person:

• Ability to build strong relationships
• Excellent customer service skills
• Driven and self-motivated
• Ability to use your own initiative and problem solve quickly and efficiently
• Excellent communication skills, both written and verbal
• Positive and enthusiastic attitude. Happy to give input and ideas
• Well organised
• Excellent time keeper

This is a full time role Monday to Friday. Covering the core hours of the working day there can be some flexibility and once fully trained, this will be a hybrid role.

Salary is £22,000 - £25,000 DOE. Benefits include 22 days holiday plus bank holidays. Company pension. Flexible hours. HR & well Being Services.

Additional Information

First stage interviews will be held at our office in Wickford.

Important Information

Noble Recruiting Limited is an independent, family-run recruitment agency, based in Wickford, Essex. We are an equal opportunities employer and have been acting as an employment agency for permanent recruitment and an employment business for the supply of temporary workers for over 15 years.

By applying for this role, your details will be submitted to Noble Recruiting Limited. Our Privacy Policy, explaining how we will use your information, is available on our website.

Due to the high volume of applications for our roles, if you have not been contacted within 14 days, please assume that your application has been unsuccessful on this occasion.