Customer Service Advisor
Cambridge
£22,000 to £28,000
An opportunity to work within a fast-paced Customer Services environment has become available with our client. Their customer support team is an integral part of the business, and they believe that exceptional Customer Service is key. The Customer Service team, work with a wide range of customers from all industries and do so via Phone, Email, Post, and live Chat. From processing orders to dealing with queries the role is very diverse and would suit someone who loves working with customers, enjoys talking with people and has a desire to go "above and beyond" to ensure customer satisfaction.
Excellent Benefits -
Hybrid working (2 days in the office 3 from home)
26 days holiday plus Bank Holidays
Private medical
Profit share
On-site parking
The successful candidate will have:
Previous experience within a Customer Service environment
A proactive mindset and have a desire to offer exceptional service to customers in a timely manner
Excellent IT skills and Data entry Experience
Great attention to detail