Customer Service Admin (Permanent), Shepshed

Customer Service Admin

Hours: Monday to Friday 8am to 5pm  / 1 in 4 Saturdays

Salary: £23,000 per year

Location: Shepshed

Contract Type: Permanent

Due to continued growth and expansion we are currently looking to recruit a Customer Service Admin to join our business in Shepshed on a permanent basis.

Essential Duties and Responsibilities:

• Accurate and timely processing of orders in line with transport, production and raw material deadlines, set with clear KPI’s within the team, whilst maintaining consistency and accuracy throughout.
• Accurate filing and record keeping of customer orders across multiple Microsoft platforms.
• Provide administration support to other key functions to meet the business needs.
• Efficient and legal processing of feed prescriptions.
• Timely customer query resolution via appropriate processes and co-ordination/management.
• Supporting Sales department and account managers with account, customer and ordering information

Experience and Skills:

• Excellent organisational and administrative skills with an ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.
• Good knowledge of MS Word, Excel, PowerPoint, and Outlook.
• Attention to detail.
• Ability to work in a fast-paced environment.
• Experience of Sales administration and/or Customer Service experience.
• Integrity and respect for confidentiality.
• Pro-active, has a friendly manor and can use positive language and thinking.
• Uses own initiative in everyday activities also in moving forward and can adapt the business change.

To apply please either:

• Call Grace on 0333 99 66 988 between the hours of 8am – 5pm Mon-Fri
• Email your CV to apply@essentialrecruitment.co.uk

This vacancy is being advertised by Essential Recruitment (An Employment Agency)